Links Not Working

Resolved michellebombetminch
(@michellebombetminch)

8 years, 4 months ago

Hi…I have tried pretty much everything in the documentation for address the problem of links not working when I click the image. the only thing I can think of is that there is code from our developer that is keeping the plug in code from working. I’m pretty novice and dont want to screw up things by adding in strings of code. can you confirm if that is indeed the problem — and if it is give me some guidance to fix it? We are a nonprofit and cant afford the fees for our developer to help us — I think i can handle it with some guidance.

The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 29 total)

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Thread Starter michellebombetminch
(@michellebombetminch)

8 years, 4 months ago

anyone have ideas? is the developer still around?

Plugin Author johnogg
(@johnogg)

8 years, 4 months ago

Hi Michelle. Apologies but I am on a break for Xmas/new year. I will respond as soon as I’m back in the office.

Thread Starter michellebombetminch
(@michellebombetminch)

8 years, 4 months ago

thank you!

equaliteach
(@equaliteach)

8 years, 4 months ago

Hi,
I am also having problems with the links not working. I have different urls in place but at the moment if you click the image it opens the attachment page not the url.
In a similar situation to michelle that we’re also a not-for-profit so I am mostly a novice, so any guidance is really helpful! Thanks 🙂

Plugin Author johnogg
(@johnogg)

8 years, 4 months ago

Hi Both,

I’m back in the office now and ready to help. Could you send me some screenshots of your set up for the galleries with which you are having problems? Equaliteach could you also include the URL of the problem page? Send them to mailjohng@gmail.com and hopefully we can get you back on track.

Thanks

AprilKk
(@aprilkk)

8 years, 4 months ago

Hi
I have the same problem. The links are not working/unresponsive. They don’t give an error message either. When you click on gallery pictures they just dont link. Thanks

Plugin Author johnogg
(@johnogg)

8 years, 4 months ago

@aprilkk Do you have any gallery plugins installed? Michelle realised that was her problem.

If you don’t and are still having problems, can you provide a link to the page that isn’t working?

Thanks.

AprilKk
(@aprilkk)

8 years, 4 months ago

Hi John I will email you the link now.

vickiejv
(@vickiejv)

8 years, 3 months ago

Hey, I am having the same problem. links not working, still linking to my media pages.

I did have to apply this :

$output = apply_filters(‘post_gallery’, ”, $attr);
if ( $output != ” )
return $output;

to the first function in the plugins js file for the options to even show up.

Help is greatly appreciated!

Plugin Author johnogg
(@johnogg)

8 years, 3 months ago

@vickiejv can you provide a link to the page that isn’t working and also a summary of theme and plugins that are active?

vickiejv
(@vickiejv)

8 years, 3 months ago

Thanks for the quick response! Yep, I’m working locally but give me 15 minutes I will make the site live.

Plugin list:
<br />direct link upload images<br />

vickiejv
(@vickiejv)

8 years, 3 months ago

Thanks for the quick response! Yep, I’m working locally but give me 15 minutes I will make the site live.

Plugin list

vickiejv
(@vickiejv)

8 years, 3 months ago

Hey, the site is up at yngspc.com

The gallery is in the ‘Recommended reads sidebar widget’, I wanted to link them to amazon.

Thanks again!

vickiejv
(@vickiejv)

8 years, 3 months ago

(yngspc.com/artists to see the sidebar with gallery!)

vickiejv
(@vickiejv)

8 years, 3 months ago

Oh, and theme is a customized version of Hyphen by zigzagpress, running on Genesis framework