MailChimp Integration Not Working

  • Resolved lhowill

    (@lhowill)


    8 years, 4 months ago

    I am trying to get my MailChimp integration working. I have the API in and it’s finding my MailChimp lists, so I don’t think that part is the problem. I have the MailChimp list selected, email and first & last name selected. Show opt-in checkbox is on, set to default unchecked.

    But when I test the form with various emails, none of them are showing up in MailChimp. I’ve waited 24 hours to see if they’d show up as well, but they haven’t.

    I’m at a little bit of a loss here. Any ideas on what I might be missing?

Viewing 1 replies (of 1 total)
  • Plugin Support RegistrationMagic Support

    (@registrationmagicsupport)

    8 years, 4 months ago

    Hi Ihowill,

    Thank you for contacting us.

    After the MC integration is done in RM Global Settings-> external integration, proceed with the following steps:
    1) Go to MC
    2) Click on ‘lists’
    3) Click on ‘Create list’
    4) Fill in the information like List name, your email ID, name, reminder etc and click on SAVE.
    5) Now click on Settings->’List fields and |Merge| tags’.
    6) The email, first name and last name shall be added by default. Click on ‘Save Changes’.
    7) Now the list is created.

    In RM, Create a form and add ‘TEXT’ fields- name and surname . In the same form’s dashboard,
    1) Click on MailChimp and enable MC integration. Select the MC list you just created.
    2) You shall see the MC list displayed: email, first name and last name.
    3) Now select the corresponding field from the dropdown in each case and Save.
    Publish your RM page.

    Let us know if the issue still persist and please raise a support ticket on : https://registrationmagic.com/help-support/

    Let us know if you have any other questions.

    Thank you.

Viewing 1 replies (of 1 total)

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