Site Crash | WordPress.org

Resolved javib6
(@javib6)

8 years, 5 months ago

Hello. My site over at dreamesper.com has apparently crashed when attempting to install one of the latest builds of WOOCOMMERCE plugin.

I attempted to de-activate an older version while attempting to activate the latest/later version & now my site has crashed with no way in to view OR edit through the admin page.

Can anyone help with the process I need to perform in order to gain entry back in?? Thanks!

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

kursora
(@kursora)

8 years, 5 months ago

Enable WP_DEBUG an you should see what crashes you site.

Plugin Support stephjacq a11n
(@stephjacq)

Automattic Happiness Engineer

8 years, 5 months ago

Take a look at the steps here under ‘the White Screen of Death’, which walk you through renaming your plugins folder: https://codex.wordpress.org/Common_WordPress_Errors

That way you can deactivate all the plugins all at once and get back into your site to work out which one is causing the conflict.

Erina (a11n)
(@eri32s98)

8 years, 5 months ago

We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further questions, you can start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Site Crash’ is closed to new replies.

3 replies
4 participants
Last reply from: Erina (a11n)
Last activity: 8 years, 5 months ago
Status: resolved