• Resolved yosmo

    (@yosmo)


    Hello,

    I installed the plug in and tried different settings for the pop up. I get that the template chosen is showing the button being cut off. It does not mather in which browser I look it is being cut off on all of them. I tried to find a solution but yet without success.

    hope you guys can help me out.

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Try clearing out any old or similar plugins, then reinstall it. This worked for me.

    Plugin Author supsystic

    (@supsysticcom)

    Hi @yosmo

    The issue happens due to your site template. In order to fix it you need to follow the next instruction:
    1. Open your popup inside admin area
    2. Go to CSS/HTML tab
    3. Inside CSS editor find the next code

    input[type="submit"] {
       border: 1px solid #222;
       border-radius: 0px;
       font-weight: 600;
       text-transform: uppercase;
       padding: 14px 26px;
       background-color: #FFF;
       margin-bottom: 0px;
       font-size: 13px;
       line-height: 1.42857;
       text-align: center;
       white-space: nowrap;
       vertical-align: middle;
       cursor: pointer;
    }

    And set zero for padding – padding: 0;
    4. Click save changes.

    Don’t forget to clean cache in your cache plugin and clean cookies and cache in your browser and reload the page.

    Thread Starter yosmo

    (@yosmo)

    works perfectly now! Thank you so much for the help.

    Plugin Author supsystic

    (@supsysticcom)

    You are welcome. Get back to us if you’ll need our help again.

Viewing 4 replies - 1 through 4 (of 4 total)

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