• Resolved ccompton

    (@ccompton)


    I’m getting an error from FTS that seems to be interfering with other .js on my site. The error is below:
    Uncaught TypeError: Cannot read property ‘instance’ of undefined
    at HTMLDocument.<anonymous> (magnific-popup.js:5)
    at i (jquery.js:2)
    at Object.fireWith [as resolveWith] (jquery.js:2)
    at Function.ready (jquery.js:2)

    The linked files are here:
    (magnific-popup.js:5)
    (jquery.js:2)

    Any idea what this is or how to fix it?

    System info is below:
    ### Begin System Info ###

    SITE_URL: https://www.calfund.org
    Feed Them Social Version: 2.3.4

    — WordPress Configuration:

    WordPress Version: 4.9.1
    Multisite: No
    Permalink Structure: /%postname%/
    Active Theme: CalFund 1.0
    PHP Memory Limit: 1024M
    WP_DEBUG: Disabled

    — Webserver Configuration:

    PHP Version: 5.6.20
    Web Server Info: Protected by COMODO WAF

    — PHP Configuration:

    Safe Mode: No
    Upload Max Size: 50M
    Post Max Size: 64M
    Upload Max Filesize: 50M
    Time Limit: 120
    Max Input Vars: 1000
    Allow URL File Open: On ()
    Display Erros: N/A

    — PHP Extensions:

    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.

    — Active Plugins:

    AddToAny Share Buttons: 1.7.22
    Admin Columns: 3.0.5
    Advanced Custom Fields PRO: 5.6.7
    Akismet Anti-Spam: 4.0.1
    Better Search Replace: 1.3.1
    CryptX: 3.2.13
    Duplicate Post: 3.2.1
    Dynamic Widgets: 1.5.13
    Email Encoder Bundle – Protect Email Address: 1.4.6
    Enable Media Replace: 3.1.1
    Enhanced Media Library: 2.4.5
    Exploit Scanner: 1.5.2
    Feed Them Social (Facebook, Instagram, Twitter, etc): 2.3.4
    Feed Them Social Premium: 1.5.5
    Feedzy RSS Feeds Lite: 3.2.6
    FooBox HTML & Media Lightbox: 2.4.0.0
    FooGallery: 1.4.8
    FooGallery – Video Extension: 1.0.25
    New RoyalSlider: 3.3.5
    Ninja Forms: 3.2.4
    Ninja Forms – Conditional Logic: 3.0.17
    Ninja Forms – File Uploads: 3.0.16
    Ninja Forms – Layout & Styles: 3.0.25
    Ninja Forms – Multi-Part Forms: 3.0.21
    Search & Filter Pro: 2.3.4
    Search Everything: 8.1.9
    Simple 301 Redirects: 1.07
    Simple Share Buttons Adder: 7.3.10
    Sucuri Security – Auditing, Malware Scanner and Hardening: 1.8.11
    WordPress SEO Tools: 2.2.5
    WP-Print: 2.58
    Yoast SEO: 5.9.1

    — Custom Token or Keys added to Options Pages
    — You must have a custom token to use the feeds

    Facebook App Token: No
    FB App ID for Like Button: No
    Twitter Consumer Key: Yes
    Twitter Secret: Yes
    Twitter Token: Yes
    Twitter Token Secret: Yes
    Pinterest Token: No
    Instagram: No
    YouTube: No

    — FaceBook & Twitter Date Format and Timezone

    Date Format: l, F jS, Y \a\t g:ia
    Timezone: Pacific/Midway

    — Fix Twitter Time:

    Fix: No

    — Disable Magnific CSS:

    Fix: Yes

    — Fix Internal Server Error:

    Fix: No

    — Load More Options:

    Override: No

    — Premium Extensions:

    Premium Active: Yes

    ### End System Info ###

    • This topic was modified 8 years, 5 months ago by ccompton.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author slickremix

    (@slickremix)

    Hey @ccompton,
    You Facebook Premium extension is out of date we are to version 1.7.2.

    You can update at Slickremix.com/my-account/

    We aren’t actually allowed to discuss our premium extensions on this forum though so in the future please contact us here: https://www.slickremix.com/support/

    Thanks,
    Justin

    @slickremix

    I have this same issue but only for Instagram.I have the premium plugin activated.
    This error prevents the “pop-up” feature from working (upon clicking an IG image).

    Plugin Author slickremix

    (@slickremix)

    @brandonace,

    Since you are a premium user and this is a premium option issue you’ll need to submit a support ticket here so we can help out further. The .org support forum only allows us to handle support with regards to the free version of the plugin. Submitting a ticket with us also helps cut down on the back and forth too because we can ask the necessary questions right away 🙂

    Spencer

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Uncaught TypeError: Cannot read property ‘instance’ of undefined’ is closed to new replies.