Cannot unsubscribe from Plugin support page

  • Resolved felipepco

    (@felipepcovatti)


    8 years, 5 months ago

    Hi.

    When I click on the “Unsubscribe from this plugin” button, it does not change and I keep receiving email from the plugin.

    The subscription does not appear at the subscriptions page ( https://wordpress.org/support/users/felipepcovatti/subscriptions/
    ), but I stil receive the emails.

    I don’t want to block all the emails from wordpress.org, so I hope it can get fixed in another way.

    Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator Samuel Wood (Otto)

    (@otto42)

    WordPress.org Admin

    8 years, 5 months ago

    We’ve been having reports of subscription issues, and most of the time I was unable to find them.

    Your case, however, I did see occur. I’ll investigate further as to why this is occurring, and tell our administration staff how to deal with the problem properly when it occurs.

    For now, however, as I caused the problem to disappear while I watched it happen, you should now be properly unsubscribed and should not receive any further emails.

    Thread Starter felipepco

    (@felipepcovatti)

    8 years, 5 months ago

    Thank you @otto42

    The emails stopped arriving.

    Best wishes

Viewing 2 replies - 1 through 2 (of 2 total)

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