Did you also update the plugin to its latest version?
What doesn’t work?
@seosbg I’m sorry but a simple “is broke” doesn’t help me understand what goes on.
Are you using the latest version of WordPress?
Are you using the latest version of the Kirki plugin?
Try adding define( 'SCRIPT_DEBUG', true ); in your wp-config.php file as per the instructions on https://codex.wordpress.org/Debugging_in_WordPress
Do you see any errors in the browser console after you do that? If so, what are those errors?
Are there any errors in your server’s error log?
Which theme are you using?
Is it a premium theme? If it is, did you try contacting the theme developer?
Any more info that you can provide would be helpful.
I think the issue is conflict JQuery and KIRKI in the latest version 4.9 There is no error in PHP.
Update the latest version KIRKI. There is no problem with the latest version.
Thanks Aristeides 🙂
@seosbg 🙂 Yep, people have been testing Kirki with WP 4.9 for weeks – ever since the 1st WP 4.9 beta. Any issues that were found have already been fixed and included in the last version of the plugin which was released proactively before WP.
I’m glad it works!
@campo23 can I assume that updating to the last version also fixes the issue for you?
I had already installed the latest version of the plugin, version 3.0.15 and it still doesn’t work. When I go to Appearance->Customize I can see only the Widget section and I can’t do anything. I tried to go back to WP 4.8.3 and now it works. I am using the theme Hemma from themeforest
In the console I’ve found this error: “kirkiAllFonts is not defined”
That’s weird… That issue existed in versions prior to 3.0.14.
Perhaps a file is cached and that’s why you’re getting an older version of a JS file. That would explain the issue you have.
Did you try resetting your browser’s caches?
Yes, i tried but it doesn’t work. I also tried to use different browsers but nothing changed. Now I noticed another strange thing: with WP 4.8.3 everything works fine but in the Typography section now i can’t select any font. It’s very very weird.
Anonymous User 15791993
(@anonymized-15791993)
Hello
I have the same problem noticed by campo23:
I’ve updated the wp version to 4.9 and I have the latest version of the plugin, version 3.0.15 and when I go to Appearance->Customize I can see only the widget section and I can’t do anything. I am using as well the theme Hemma.
Anonymous User 15791993
(@anonymized-15791993)
I also tried to reset my browser’s caches but nothong changes..
I just released v3.0.16 which – among other things – fixes this issue.
You should see the update available in a few minutes.
Anonymous User 15791993
(@anonymized-15791993)
Great work!
The new version actually fixes that issue.
Thank you so much Aristeides
I’m glad I could help!
Thanks for verifying the fix 🙂
