Very Poor Support

  • MDS

    (@ssjaimia)


    8 years, 6 months ago

    Posted a bug almost a year ago and kept asking and following, and I never get a response from them and the issue is never addressed. The problem still exists today which keeps resulting some my customers hesitate to order due to the bug.

    Bug:
    whenever a user types
    ‘
    or
    ”
    in their text input, there’s an extra slash “\” before it in order confirmation page, customers keep mailing me to ask whether this extra slash will appear in their final order and put the order on hold.

    • This topic was modified 8 years, 6 months ago by MDS.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Saravana Kumar K

    (@mycholan)

    8 years, 6 months ago

    Hi, I agree that I was little occupied by recent times not able to respond to the support forum, but things have changed now, I am working on the next release with completely restructured code base with many additional feature, I will make sure it includes the fix for this issue as well.

    Appreciate your patience

    Regards
    Sark

    Group Of Oceninfo

    (@princebhalani143)

    8 years, 3 months ago

    @mycholan Hi Saravana, Please look into price issue as well, I have posted issue in detail.

Viewing 2 replies - 1 through 2 (of 2 total)

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