Products doesn’t display after plugin update

  • harjindersingh645

    (@harjindersingh645)


    8 years, 6 months ago

    Hi,

    Last week after updating my WP, I’ve also updated the plugin. But after updating the same, it shows only 9 products at the back end and once I try to check the products at front end, it’s going towards 404 not found.

    Can you please help me out asap?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Mihai Joldis

    (@misulicus)

    8 years, 6 months ago

    Try disabling and enabling the plugin again . What WP eCommerce version did you updated from ?

    Thread Starter harjindersingh645

    (@harjindersingh645)

    8 years, 6 months ago

    It was 2 years old plugin the site was using. I don’t remember exact plugin version.

    Also, I tried disabling and enabling again, but none of this seems to be working.
    Is there anyway I can go back to old version of plugin if there’s a development history and I can download the plugin.

    The wasn’t updated from 2015, so it needs plugin version from that year.

    Currently, I’ve updated it to 3.12.4

    Can you please show a way out of this?

    Thread Starter harjindersingh645

    (@harjindersingh645)

    8 years, 6 months ago

    Hi,

    Do you reply on weekends?

    Thanks

    Thread Starter harjindersingh645

    (@harjindersingh645)

    8 years, 6 months ago

    Hi Mihai Joldis,

    Do you have some suggestions for me on how I can fix the error?

    Really urgent for me.

    Thanks

    Gal Baras

    (@galbaras)

    8 years, 6 months ago

    My best suggestion for you is to always have good backups, especially before updating your site, and to test shopping cart updates on a test copy of your site.

    You may have theme files that are out of date. Looks in Settings > Store > Presentation, flush the theme cache first, and if it doesn’t work, compare any template with a check mark next to it between the active theme and the versions shipping with the plugin.

    Thread Starter harjindersingh645

    (@harjindersingh645)

    8 years, 6 months ago

    Thanks @galbaras

    For this reply.

    I understood your point. But at least the products in the database should display. Even having 1900 entries only 9 products shows at the back end & that what’s making me mad.

    I’ll take a look at your suggestions as well.

    Thanks
    Harry

    Thread Starter harjindersingh645

    (@harjindersingh645)

    8 years, 6 months ago

    @galbaras

    Flushed theme cache but that doesn’t work.

    Gal Baras

    (@galbaras)

    8 years, 6 months ago

    “…and if it doesn’t work, compare any template with a check mark next to it between the active theme and the versions shipping with the plugin.”

Viewing 8 replies - 1 through 8 (of 8 total)

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