• Resolved moseskerub

    (@moseskerub)


    For some reason, all of my products which has a product image AND gallery images, won’t show the product image – and instead show white space where the image was supposed to be

    This doesn’t happen when the product have only product image without gallery images.

    here’s the system status report:

    
    ### WordPress Environment ###
    
    Home URL: http://yaeligor.com
    Site URL: http://yaeligor.com
    WC Version: 3.2.1
    Log Directory Writable: ✔
    WP Version: 4.8.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: he_IL
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.27 (cPanel) OpenSSL/1.0.2k mod_bwlimited/1.4 Phusion_Passenger/5.1.11
    PHP Version: 5.6.31
    PHP Post Max Size: 256 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 5000
    cURL Version: 7.54.0
    OpenSSL/1.0.2k
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.37
    Max Upload Size: 256 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 3.2.1
    WC Database Prefix: wp3a_
    MaxMind GeoIP Database: ❌ מסד הנתונים MaxMind GeoIP לא קיים - המיקום הגיאוגרפי לא יפעל. אפשר להוריד ולהתקין אותו באופן ידני מ-http://dev.maxmind.com/geoip/legacy/geolite/ לנתיב: . יש לגלול אל 'הורדות' ולהוריד את הקובץ 'Binary / gzip' לצד 'GeoLite Country'. חשוב לזכור לבטל את דחיסת הקובץ GeoIP.dat.gz ולהעלות את הקובץ GeoIP.dat בלבד.
    Total Database Size: 1.61MB
    Database Data Size: 1.39MB
    Database Index Size: 0.22MB
    wp3a_woocommerce_sessions: Data: 0.06MB + Index: 0.00MB
    wp3a_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB
    wp3a_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB
    wp3a_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB
    wp3a_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB
    wp3a_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB
    wp3a_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB
    wp3a_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
    wp3a_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
    wp3a_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB
    wp3a_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
    wp3a_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
    wp3a_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB
    wp3a_woocommerce_log: Data: 0.00MB + Index: 0.00MB
    wp3a_commentmeta: Data: 0.00MB + Index: 0.00MB
    wp3a_comments: Data: 0.00MB + Index: 0.01MB
    wp3a_links: Data: 0.00MB + Index: 0.00MB
    wp3a_options: Data: 0.74MB + Index: 0.04MB
    wp3a_postmeta: Data: 0.42MB + Index: 0.07MB
    wp3a_posts: Data: 0.17MB + Index: 0.05MB
    wp3a_termmeta: Data: 0.00MB + Index: 0.01MB
    wp3a_terms: Data: 0.00MB + Index: 0.01MB
    wp3a_term_relationships: Data: 0.00MB + Index: 0.01MB
    wp3a_term_taxonomy: Data: 0.00MB + Index: 0.00MB
    wp3a_usermeta: Data: 0.00MB + Index: 0.01MB
    wp3a_users: Data: 0.00MB + Index: 0.01MB
    
    ### Post Type Counts ###
    
    attachment: 35
    custom_css: 1
    customize_changeset: 73
    elementor_library: 2
    generate_page_header: 3
    nav_menu_item: 11
    page: 17
    post: 4
    product: 10
    revision: 158
    wpcf7_contact_form: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ❌החנות שלך לא משתמשת בHTTPS. למד עוד אודות HTTPS ותעודות SSL.
    Hide errors from visitors: ✔
    
    ### Active Plugins (8) ###
    
    טפסי צרו קשר 7: מאת טקאיוקי מיושי – 4.9
    אלמנטור פרו: מאת Elementor.com – 1.9.4
    אלמנטור: מאת Elementor.com – 1.7.12
    GP Premium: מאת Tom Usborne – 1.4.3
    Regenerate Thumbnails: מאת Alex Mills (Viper007Bond) – 2.3.1
    Simple CSS: מאת Tom Usborne – 1.1
    WooCommerce PayPal Express Checkout Gateway: מאת WooCommerce – 1.4.4
    ווקומרס: מאת חברת אוטומטיק – 3.2.1
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: –
    Currency: ILS (₪)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    ### WC Pages ###
    
    בסיס חנות: #14 - /?page_id=14
    עגלת קניות: #15 - /?page_id=15
    תשלום: #16 - /?page_id=16
    החשבון שלי: #17 - /?page_id=17
    Terms and conditions: ❌ דף לא מוגדר
    
    ### Theme ###
    
    Name: GeneratePress
    Version: 1.4
    Author URL: https://tomusborne.com
    Child Theme: ❌ – אם משנים את ווקומרס בערכת נושא אב שלא נבנתה באופן אישי
    מומלץ להשתמש בערכת עיצוב בת. אפשר לראות: כיצד ליצור ערכת עיצוב בת
    
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    

    • This topic was modified 8 years, 5 months ago by moseskerub. Reason: adding system log

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi there,

    Do you see this problem if you switch to our default WooCommerce theme “Storefront” which you can search for in the Themes section of your website to test?

    Many of the issues that we see related to images not showing up under certain conditions can be resolved by one of the following 3 steps :

    * disable all 3rd party plugins bar WooCommerce extensions that came from our site http://www.woocommerce.com
    * make sure everything that is on your site is up to date and running the latest version
    * switch to the our default [Storefront]
    (https://wordpress.org/themes/storefront/) theme (this can easily be switched to by searching for it in the Themes section of your WordPress site just to check.

    Please try all of the above steps to rule out a conflict.

    Hope that helps.

    Thread Starter moseskerub

    (@moseskerub)

    Hey, I did try all of the above, (only didn’t try using storefront prior to posting my question) but it didn’t work. anyways, turns out last woocommerce update solve the problem 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

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