I can’t save Wordfence options

  • Resolved chaithanyakrishnapati

    (@chaithanyakrishnapati)


    8 years, 7 months ago

    I tried all possible ways but unable to save settings. I disabled plugins and saved it but its not working either. When i click save settings t displays wordfence is working and nothing happens. Is there any way to edit the option through cpanel?

Viewing 5 replies - 1 through 5 (of 5 total)
  • wfyann

    (@wfyann)

    8 years, 7 months ago

    Hi @chaithanyakrishnapati,

    You mentioned disabling all plugins; have you also tried the other suggestions outlined in our documentation?

    Thread Starter chaithanyakrishnapati

    (@chaithanyakrishnapati)

    8 years, 7 months ago

    Hello wfyann. No i didn’t tried those things but i want to change the settings of Rate Limiting Rules but unable to save those settings. Is there any way i can edit those values in Cpanel? Is it possible?

    Thread Starter chaithanyakrishnapati

    (@chaithanyakrishnapati)

    8 years, 7 months ago

    In the console and network

    WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed: Error during WebSocket handshake: Unexpected response code: 403
    WrappedWebSocket
    /wp-admin/admin-ajax.php Failed to load resource: the server responded with a status of 404 (Not Found)

    Thread Starter chaithanyakrishnapati

    (@chaithanyakrishnapati)

    8 years, 7 months ago

    I downloaded wordfence assistant and uninstalled wordfence and deleted all the tables and installed again. Everything works normal now.

    wfyann

    (@wfyann)

    8 years, 7 months ago

    Hi @chaithanyakrishnapati,

    Thanks for letting us know! I’m glad you managed to fix this.

    The fact that it worked after you deleted all the tables and installed again suggests that there was an issue with the Wordfence configuration table (wfConfig) –the table was most likely corrupted.

    Regarding the message you see in the browser console it seems to be related to Jetpack as discussed here.

Viewing 5 replies - 1 through 5 (of 5 total)

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