• Resolved Sean

    (@sportzventures)


    I am trying to make one of the fields on a form of mine a required field but the change is not taking. I select it to be required but after I press the “done” button the change doesn’t take place and goes back to not required. It also happens when creating a new form. Any idea what could be causing this?

Viewing 4 replies - 1 through 4 (of 4 total)
  • @sportzventures,

    Have you been able to set ‘required’ fields for other forms before? If you save the form and revisit the field, can you change it to ‘required?’ If not, what’s your environment (Ninja Forms version, WordPress version, PHP version, browser)?

    Thread Starter Sean

    (@sportzventures)

    Yes I have. If I save the form and revisit it I am still unable to make it say ‘required’. Below are the versions…

    – NinjaForms Version 3.2.3
    – WordPress Version4.8.2
    – PHP Version 5.4.16
    – Google Chrome

    @sportzventures,

    Lots of variables here including installed/activated plugins (Ninja Forms add-ons and other), did you import the form or create from scratch, is the form a copy of another form…

    I’m a Ninja Forms newbie experiencing it for the first time. I’m using PHP 5.6.31 and Firefox. You could try a new browser first, then update PHP (which I would recommend anyway). If that’s not possible or you don’t want to, I have found the Ninja Forms slack forum to be helpful:

    http://developer.ninjaforms.com/slack/

    Plugin Contributor Zach Skaggs

    (@wpnzach)

    Have you tried with a default WordPress theme like Twenty Seventeen and/or with other plugins disabled?  This sounds like it may be caused by a conflict with another misbehaving plugin or theme.

    Because we only check these forums once per week, we strongly encourage you to reach out to us here with any followup questions in order to get a timely response: https://ninjaforms.com/contact/ There, we offer support free support directly to our Ninja Forms users with significantly more privacy and a faster response time.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Required Field setting not working’ is closed to new replies.