Thumbnails are not created

  • Resolved dragon013

    (@dragon013)


    8 years, 8 months ago

    Hello,

    I installed the plugin (Version 1.3.56) and created an album plus gallery. Uploaded the pictures by FTP into a folder and add the images to the gallery. All went well, besides the creation of thumbnails.

    I changed the folder to wp-contents/photos and my first guess was about the wrong rights on the folder but even after changing them, thumbsnails are not created. Not for the preview when choosing images and also not after the creation via the bulk action.

    How to fix it ?

    Thanks!

    Dragon013

Viewing 1 replies (of 1 total)
  • Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    8 years, 8 months ago

    Hi, @dragon013,

    Please be informed that your Thumbnails have not been created because you uploaded the pictures by FTP. Please create a Gallery and add these images into it. Afterwards, select all the images, and Reset them from Bulk Actions and press on Apply. Please note that your images should be in /wp-content/uploads/photo-gallery/.original folder, otherwise it is not going to work.

    Let us know if you have further questions.

    Thank you!

    Have a great day!

Viewing 1 replies (of 1 total)

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