Not getting support from a Plugin creator | WordPress.org

deb813
(@deb813)

8 years, 6 months ago

Hi there,
Just wondering what other options there are when your not getting any response from plugin creators regarding an issue (have used the apporpriate forum), but this is the only place you can contact them!!!

Kind regards

Viewing 4 replies - 1 through 4 (of 4 total)

Moderator t-p
(@t-p)

8 years, 6 months ago
Which plugin?
Downloaded from?

https://make.wordpress.org/support/handbook/forum-welcome/#include-as-much-information-as-possible
- This reply was modified 8 years, 6 months ago by t-p.
Thread Starter deb813
(@deb813)

8 years, 6 months ago

Wp touch downloaded from wordpress.org
It’s a plugin to improve the aesthetic of your mobile site, and one of my pages within the site doesn’t display any information when viewed on the mobile.
My page is http://www.naturalhighblog.com
Thanks so much for getting back to me.

Moderator t-p
(@t-p)

8 years, 6 months ago

I could not find any plugin by that name Wp touch:
See https://wordpress.org/plugins/search/Wp+touch/

What’s the exact name or url of this plugin?

Pioneer Web Design
(@swansonphotos)

8 years, 6 months ago

I do believe the plugin in question is:

https://wordpress.org/plugins/wptouch/

The plugin developers require an upgrade to the Pro Version for any real support and are clear about that:

Go Pro for support and more control, enhanced themes & features

https://wordpress.org/support/topic/a-note-about-support-with-wptouch/

That topic is sticky atop the plugins support page.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Not getting support from a Plugin creator’ is closed to new replies.

In: Fixing WordPress
4 replies
3 participants
Last reply from: Pioneer Web Design
Last activity: 8 years, 6 months ago
Status: not resolved

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