• Resolved Anduy261

    (@anduy261)


    Hi,

    My site suddenly can’t send email anymore.
    Yesterday I did every step in here again: https://wphowto.net/gmail-smtp-plugin-for-wordpress-1341
    It then worked normally again but this morning the issue came back.

    Here is the log when I send a test email:

    2017-09-21 00:33:13 Connection: opening to ssl://smtp.gmail.com:465, timeout=300, options=array ()
    2017-09-21 00:33:13 Connection: opened
    2017-09-21 00:33:13 SMTP -> get_lines(): $data is “”
    2017-09-21 00:33:13 SMTP -> get_lines(): $str is “220 smtp.gmail.com ESMTP u73sm151555pfi.58 – gsmtp”
    2017-09-21 00:33:13 SERVER -> CLIENT: 220 smtp.gmail.com ESMTP u73sm151555pfi.58 – gsmtp
    2017-09-21 00:33:13 CLIENT -> SERVER: EHLO toeicmoingay.com
    2017-09-21 00:33:13 SMTP -> get_lines(): $data is “”
    2017-09-21 00:33:13 SMTP -> get_lines(): $str is “250-smtp.gmail.com at your service, [123.30.157.213]”
    2017-09-21 00:33:13 SMTP -> get_lines(): $data is “250-smtp.gmail.com at your service, [123.30.157.213]”
    2017-09-21 00:33:13 SMTP -> get_lines(): $str is “250-SIZE 35882577”
    2017-09-21 00:33:13 SMTP -> get_lines(): $data is “250-smtp.gmail.com at your service, [123.30.157.213]250-SIZE 35882577”
    2017-09-21 00:33:13 SMTP -> get_lines(): $str is “250-8BITMIME”
    2017-09-21 00:33:13 SMTP -> get_lines(): $data is “250-smtp.gmail.com at your service, [123.30.157.213]250-SIZE 35882577250-8BITMIME”
    2017-09-21 00:33:13 SMTP -> get_lines(): $str is “250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH”
    2017-09-21 00:33:13 SMTP -> get_lines(): $data is “250-smtp.gmail.com at your service, [123.30.157.213]250-SIZE 35882577250-8BITMIME250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH”
    2017-09-21 00:33:13 SMTP -> get_lines(): $str is “250-ENHANCEDSTATUSCODES”
    2017-09-21 00:33:13 SMTP -> get_lines(): $data is “250-smtp.gmail.com at your service, [123.30.157.213]250-SIZE 35882577250-8BITMIME250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH250-ENHANCEDSTATUSCODES”
    2017-09-21 00:33:13 SMTP -> get_lines(): $str is “250-PIPELINING”
    2017-09-21 00:33:13 SMTP -> get_lines(): $data is “250-smtp.gmail.com at your service, [123.30.157.213]250-SIZE 35882577250-8BITMIME250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH250-ENHANCEDSTATUSCODES250-PIPELINING”
    2017-09-21 00:33:13 SMTP -> get_lines(): $str is “250-CHUNKING”
    2017-09-21 00:33:13 SMTP -> get_lines(): $data is “250-smtp.gmail.com at your service, [123.30.157.213]250-SIZE 35882577250-8BITMIME250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH250-ENHANCEDSTATUSCODES250-PIPELINING250-CHUNKING”
    2017-09-21 00:33:13 SMTP -> get_lines(): $str is “250 SMTPUTF8”
    2017-09-21 00:33:13 SERVER -> CLIENT: 250-smtp.gmail.com at your service, [123.30.157.213]250-SIZE 35882577250-8BITMIME250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH250-ENHANCEDSTATUSCODES250-PIPELINING250-CHUNKING250 SMTPUTF8
    2017-09-21 00:33:13 Auth method requested: XOAUTH2
    2017-09-21 00:33:13 Auth methods available on the server: LOGIN,PLAIN,XOAUTH2,PLAIN-CLIENTTOKEN,OAUTHBEARER,XOAUTH
    2017-09-21 00:33:13 CLIENT -> SERVER: QUIT
    2017-09-21 00:33:13 SMTP -> get_lines(): $data is “”
    2017-09-21 00:33:13 SMTP -> get_lines(): $str is “221 2.0.0 closing connection u73sm151555pfi.58 – gsmtp”
    2017-09-21 00:33:13 SERVER -> CLIENT: 221 2.0.0 closing connection u73sm151555pfi.58 – gsmtp
    2017-09-21 00:33:13 Connection: closed

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Noor Alam

    (@naa986)

    Hi, It’s hard to troubleshoot this since there is no error in the log. Have you tried TLS on port 587? Who is your hosting provider. Please copy and paste the content from the “Server Info” tab so I can take a look.

    Thread Starter Anduy261

    (@anduy261)

    Hi,

    Thanks for the quick reply.

    I have tried TLS but it didn’t work.
    My server is a cloud server from this provider: smartcloud.vn (Vietnamese)

    Here is the info you requested:

    OS: Linux vm01.novalocal 2.6.32-504.el6.x86_64 #1 SMP Wed Oct 15 04:27:16 UTC 2014 x86_64
    PHP version: 5.6.31
    WordPress version: 4.8.2
    WordPress multisite: No
    openssl: Available
    allow_url_fopen: Enabled
    stream_socket_client: Available
    fsockopen: Available
    cURL: Available
    cURL Version: 7.19.7, NSS/3.15.3

    Plugin Author Noor Alam

    (@naa986)

    https://wordpress.org/support/topic/refresh-token-bug-i-will-rate-you-5-stars-if-fixed/

    If you continue to have this issue you can downgrade to version 1.1.2 before the Google API Client library got updated in the plugin:

    https://wordpress.org/plugins/gmail-smtp/advanced/

    Thread Starter Anduy261

    (@anduy261)

    Thank you.

    I did a fresh authorization for the second time and it’s been working fine for the past few days.

    Thanks.

    hi

    I’ve just recently installed the plugin

    It worked initially

    then next day it failed with the same log messages as above

Viewing 5 replies - 1 through 5 (of 5 total)

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