Internal Server Error

  • sajith90

    (@sajith90)


    8 years, 6 months ago

    When I installed this plugin, my site stopped working. All pages including plugin page started showing internal server error. I had to FTP to my site to remove the folder. and the site become normal.

    Normally this happens when this plugin is not compatible with other plugins. Tried 3 times on two different sites. the result was same (Internal server error)
    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request

    regards
    sajith

    • This topic was modified 8 years, 6 months ago by sajith90.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Mohammed Razzaq

    (@marqas)

    8 years, 6 months ago

    Hi @sajith90,

    I am extremely sorry for the inconvenience you have faced.

    Our plugin is compatible with many plugins and even if it is not compatible it will not give an internal error(or maybe I have never seen one).

    Can you tell me which version of AMPforWP you tried to download? Is it the latest version?

    Regards
    Marqas

    Plugin Contributor ampforwp

    (@ampforwp)

    8 years, 6 months ago

    Hi @sajith90,

    We apologize for all the inconvenience. We work very hard to provide a good user experience to all of our users.

    Can you please allow us to help you setup AMP on your site so that you can have the best AMP experience.

    We’ll offer you our time and skills and I will make sure that this issue gets resolved.

    [ Signature redacted. ]

    • This reply was modified 8 years, 6 months ago by Jan Dembowski.
    Plugin Contributor ampforwp

    (@ampforwp)

    8 years, 6 months ago

    Hi @sajith90,

    Did you get our last message? Can you please allow us to resolve your amp issues? If yes, please just drop the email to team@magazine3.com.

    [ Signature redacted. ]

    • This reply was modified 8 years, 6 months ago by Jan Dembowski.
    Thread Starter sajith90

    (@sajith90)

    8 years, 6 months ago

    The plugin did not work on my two sites. Due to the high positive reviews I installed it again and again (totally 5 times = 2+3) and every time I was getting the internal server error.
    Yesterday I have tried in my 3rd wordpress installation and the plugin worked fantastically. It is a real great plugin.
    Now let me see the webmaster tools reports about the amp page it created. Once that is also OK, I will remove all other plugins and will install again on the problem installations.
    Then I will give you feed back

    thank you

    Regards
    Sajith

    Plugin Author Ahmed Kaludi

    (@ahmedkaludi)

    8 years, 6 months ago

    Hi @sajith90

    It’s really strange that you have been facing the internal server error. If you get this error the next time, then please contact us on team@magazine3.com – I will personally look into it and fix the issue because we want to make the plugin stable as much as possible.

    I’m so glad to hear that it worked for you this time. Please let me know the webmaster tools reports and even if you face some errors, we will also help you to fix them as well.

    If you could share me the URL then that would be even better because I will personally go through it and make sure that it’s error free.

    Regards,
    Ahmed

    Plugin Author Ahmed Kaludi

    (@ahmedkaludi)

    8 years, 6 months ago

    Hi @jdembowski

    I am apologizing for the mistakes done by @ampforwp for adding the signature. It was a new person in the team who didn’t knew about this.

    Please allow @ampforwp because every post is held for moderation for 72 hours.

    You are doing a great job on maintaining the user behavior in the community and I applaud your hard work.

    [ Signature moderated ]

    • This reply was modified 8 years, 6 months ago by Jan Dembowski.
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    8 years, 6 months ago

    Totally off topic: you signed your post. Really, cut that out please.

    https://wordpress.org/support/guidelines/#avoid-signatures

    I’ll remove the flag on the account but enough, OK?

    Plugin Author Ahmed Kaludi

    (@ahmedkaludi)

    8 years, 6 months ago

    @jdembowski
    Oh, I’m sorry. Such an idoit I am. I thought the “regards” were not part of the signature. I will make sure we don’t repeat this mistake.

Viewing 8 replies - 1 through 8 (of 8 total)

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