• Resolved refrigeratoreddie

    (@refrigeratoreddie)


    Hi

    I have the Pro version, but ever since migrating site to new host a lot of back-end functionality is not working.

    For example, when trying to add a Marker Description Image to a listing by ‘Upload Image’ – I get this error
    Fatal error: Uncaught Error: Call to undefined method GMWDViewMarkers_gmwd::display() in /home1/csionli1/public_html/staging/wp-content/plugins/wd-google-maps/admin/controllers/GMWDController.php:75 Stack trace: #0 /home1/csionli1/public_html/staging/wp-content/plugins/wd-google-maps/admin/controllers/GMWDController.php(51): GMWDController->display() #1 /home1/csionli1/public_html/staging/wp-content/plugins/wd-google-maps/gmwd_admin_class.php(155): GMWDController->execute() #2 /home1/csionli1/public_html/staging/wp-includes/class-wp-hook.php(298): GMWDAdmin->gmwd(”) #3 /home1/csionli1/public_html/staging/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(”, Array) #4 /home1/csionli1/public_html/staging/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #5 /home1/csionli1/public_html/staging/wp-admin/admin.php(222): do_action(‘toplevel_page_m…’) #6 {main} thrown in /home1/csionli1/public_html/staging/wp-content/plugins/wd-google-maps/admin/controllers/GMWDController.php on line 75

    Other things don’t work either. If I want to change the marker, I click “Choose Marker Image” and I get the modal box for icons, and the icons appear, but I can’t do anything with them. There’s no “OK” or “Select” or whatever button/action to actually set my choice.

    If I want to edit my description, clicking “Open Editor” does nothing. Nothing opens, no action takes place when I click.

    What’s going on?
    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor WD Support

    (@wdsupport)

    Greetings, @refrigeratoreddie!

    We are terribly sorry for the inconvenience you have faced. Could we have a closer look at the problem? Please send us a message using this contact form.

    Also, mention the link to this forum topic in your message. We will provide a solution as soon as possible and share it here.

    Thank you! Have a great day!

    Plugin Contributor WD Support

    (@wdsupport)

    Hey, @refrigeratoreddie!

    Our development team has resolved the problem on your website. They found that markers_gmwd.js file was blank on your website. This could have happened because of a temporary server error during the installation of Google Maps WD.

    The team has replaced the file with its correct version, and the issue was fixed. Could you have a look? Please test and confirm if the problem is fixed.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)

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