Just brought the Pro Business

  • Resolved ChristineZ

    (@christinez)


    8 years, 8 months ago

    Hello there Web-Dorado,

    I just purchased the Pro Business … followed the directions of getting the pro version to work.

    I deactivated the “Form Maker” then deleted it … downloaded the Pro version, zip-file “WD-manager” … uploaded the WD-manager … and nothing. I don’t see the Form Maker …
    So, uploaded the Form Maker from the WordPress library through the plugins in the Admin … and still nothing.

    What am I doing wrong? How do I get the Pro version to work do? I need to add more fields that I could not do with the free version.

    My Invoice number is: 2017-09-15-7

    Thank you,
    Christine 🙂

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Form Maker Support

    (@formmakersupport)

    8 years, 8 months ago

    Hi, @christinez!

    We are terribly sorry for the inconvenience you have faced. Could we have a closer look at this issue? Please contact our team by filling out this form (select “I have a pre-sales question” and the form will become visible).

    Make sure to mention the link to this forum topic in your message. We will provide a solution as soon as possible and share it here.

    Thank you! Have a great weekend!

    Plugin Contributor WD Support

    (@wdsupport)

    8 years, 8 months ago

    Hello, @christinez!

    We have installed the Pro package of Form Maker plugin to your website manually. However, please note, that you need to sign in to WD Manager plugin in order to install further updates of Form Maker Pro.

    Could you please have a look at this screenshot? Use the username and password of your Web-Dorado.com account to sign in.

    Let us know in case you will need assistance with this.
    Thanks! Have a wonderful day!

Viewing 2 replies - 1 through 2 (of 2 total)

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