Dear clarelauwerys@,
We will surely assist you. May you please share following details about your WordPress environment to debug the issue:
1. Plugin Version
2. WordPress version
3. PHP version
Dear clarelauwerys@,
Has your issue been resolved? If not, may you please provide the details asked in the last thread?
plugin Version 1.4.8
Wordpress version 4.8.1
Dear @clarelauwerys,
Thanks for the details. We fixed the issue in version 1.4.10 of the plugin. May you please update the plugin and let us know if it’s working for you now.
Dear @clarelauwerys,
As we have not heard from you since our last conversation, we assume that your query has been resolved and closing this loop.
In case you still need any assistance, please feel free to comment & reopen the thread.