Plugin Author
Yani
(@yaniiliev)
@markemark
Dear angry person.
Your conclusion is totally incorrect.
Our premium versions have nothing to do with this issue, in fact, our premium versions *will not solve* Out of disk space error.
The error message “Unable to export – out of disk space” is being displayed only for 1 reason and it is when the plugin attempts to write a file on the hard disk and it is unable to. Why the OS reports that there is not free disk space available?
I am afraid there is more than one reason, the most obvious is that indeed there is not enough disk space.
Dear Yani,
Thanks for your response.
BUT I am afraid I can only conclude the your error message it wrong, and having spent 2 hours running test cases with my hosting company support, I can only conclude that your error message is wrong:
System
I have 20GB disk space – current usage around 100MB.
Media files = 1.2GB
Export without media files = 50MB
Export ALL
When I try to export all I get error message
Unable to Export – Out of Disk Space
Export without media files
When I export without media files it works, and I have 50MB file.
Therefore my conclusion after 2 hours of testing, checking with hosting support disk usage and allocation, and re-testing is that the error message is incorrect.
Plugin Author
Yani
(@yaniiliev)
The problem is in your hosting provider.
You are using some sort of a shared server which is not configured properly and your disk allocations are not setup properly or have limits – there are more than storage limits, there are also speed limits, there are also maximum file size for a particular file system type.
There also another set v reasons but they are all on your hosting provider end.
How to resolve?
– Export in chunks if you hit these limits.
or
– Buy their more expensive hosting package.
