Contact Form 7

  • nandan1983

    (@nandan1983)


    8 years, 9 months ago

    Showing wen try to send any inquiry on webpage through contact form 7 pls help Showing in red

    There was an error trying to send your message. Please try again later.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • johnpaulb

    (@johnpaulb)

    8 years, 9 months ago

    Hello nandan1983,
    Enable debugging to see if it can provide a more specific error message.
    Also, check your “mail logs” for record of the transmission, or errors.
    Cheers,
    John-Paul

    webtrackstudio

    (@webtrackstudio)

    8 years, 9 months ago

    The red border means that Contact Form 7 tried to send mail with wp_mail(), but it failed. To solve the issue, you need to find out the actual reason why it is failing in the first place.
    There could be various reasons such as the mail setup wasn’t valid.
    The sending would also fail if the mail server was down, inaccessible or experiencing other problems. In this case, it will be more difficult to solve the issue by yourself. I would suggest you contact your host for support. They may be able to check the error logs to find out the reason for the failure.
    In some cases, it is possible to solve this issue by using another mail server. Postman SMTP is one of the plugins that will help you do that.

Viewing 2 replies - 1 through 2 (of 2 total)

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