MyDomain/Donate page missing
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Hi all,
I was just testing a donation form (my first) on my site and when trying to donate, I get a 404 error stating that the “mydomain”/donate page was not found when trying to “check out” using PayPal… Can I create that page myself and what needs to be on that? Or how do I get that page to generate?
Thanks a lot,
Kind regards,Marius
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Hi @mariuszebo – Is this the page on PayPal’s site? Or after you complete a donation? Did you enter your PayPal email address into the gateway settings?
I’m a bit confused on the page you’re talking about. On install, the plugin creates the necessary pages for you so you shouldn’t have to create anything. If you can provide further info or have a link to your site I can take a look.
Hi,
It’s the page on my own website. But I think I know what happened… I used the Donate page the Give plugin generated to put my donate form on… So I accidentally destroyed whatever code Give put there. How do I get that page back? Delete the plugin and its generated pages and reinstall?
Thanks a lot,
Marius-
This reply was modified 8 years, 11 months ago by
mariuszebo.
You shouldn’t have to do that. Go to Donations > Forms and grab the shortcode for the donation form you’d like to display and then create a new Page called “Donate” and paste the shortcode on there. You can embed your donation forms on any page or post as well as in sidebars with the widget. You just need to ensure you have create one or more donation forms.
And leave the original donate page blank once the form has been removed there? Also the permalink of the original Donate page (that I messed up) is not the same as the link displayed in the 404 error…
Thanks a lot,
Marius-
This reply was modified 8 years, 11 months ago by
mariuszebo.
You probably want to delete any blank pages that you’re not using.
Ok, So I take the donate shortcode out of the donate page that Give created, create a new Donate page manually using the pages, add new menu, put the shortcode there and then delete the originial (now blank) donate page that Give created upon installation and I ruined by putting my shortcode there?
Sorry to double check but it’s a bit confusing for me now…
Thanks a lot,
MariusI’m a bit confused by what you’re saying. By default, Give doesn’t create any donation pages on install. Only pages for donation success, donation history, and donation failed. When you create a donation form, that uses a Give’s CPT single post and you can access the donation form on that page. However, you can also embed it on your site with the shortcode. I suggest you review our documentation and Give 101 to better understand how the plugin works: https://givewp.com/documentation/
https://givewp.com/documentation/core/give-101/Thanks for sticking with this. Upon checking in closer detail I did make the Donate page myself… But that means I’m back at square one. I have alle the necessary pages, the shortcode is embedded on a page, but when trying to check out, the mydomain/donate page cannot be found… It’s this page it’s looking for:
https://mydomain.eu/donate/?payment-mode=paypal
Thanks a lot,
kind regards,
MariusTry refreshing your WP permalinks under Settings > Permalinks. Other than that, I’m out of ideas.
Quick and maybe silly question, but is everything set up right?
I installed the plugin and made the form. That’s it. Nothing else.
Is that enough or did I miss something(s) to make it work?
Thanks a lot,
Kind regards,
MariusOther question before I refresh my permalinks. If I do that, can I change from one type to another? I’ve seen that now, my site has a custom structure, but I would like to change that to day and name. Can I do that and then save changes without breaking my site?
Thanks a lot,
kind regards,
Marius@mariuszebo – It should be safe to change permalinks. I haven’t seen your site setup so I’m not giving you a 100% it won’t break anything answer.
Hi again,
I refreshed the permalinks I didn’t update the structure to the date and name, just kept it at “custom”. But the error remains. The form still tries to find this page:https://mydomain.eu/donate/?payment-mode=paypal
Eventhough the structure of my pages is nothing like that. Is it safe to uninstall the plugin and reinstall it? Because I think, somehow the plugin doesn’t know what the structure of my pages looks like… I started building the site using the date and name structure and installed Give, but then I changed hosts and the new host migrated my site to their servers. I just kept building, and didn’t check the permalink structure. But for some reason they changed it to custom. I don’t think the plugin took that change very wel…
Thanks alot,
Kind regards,
MariusI uninstalled and reinstalled the plugin. I put the previously generated Donation success, failure ans history pages in the trash, but upon reinstalling, the plugin did not regenerate these pages. Also my previously published form was still in it’s list. So it did not remove everything. Also, again, the form returned the same error…
Please help,
Thanks a lot,
Kind regards,
MariusHi again,
I took the risk of changing the permalink structure to day and name, and now it works..; Weird stuff, but it works!
Thanks a lot,
kind regards,
Marius -
This reply was modified 8 years, 11 months ago by
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