Redirect page not working from Tools menu

  • Resolved jeffharnett

    (@jeffharnett)


    8 years, 8 months ago

    Trying to go to …tools.php?page=redirection.php using the Tools>Redirection link on the Dashboard menu fails. I get a “Something Went Wrong” message.
    If I go to the same url via the Plugins>Redirection>Setting Redirects route i.e from …tools.php?page=redirection.php&sub=options page then the Redirects page displays ok.
    I am using IE11 and Win10 WordPress ver 4.8.1 and latest version of Redirection plugin.
    I have tried resetting the Browser Cache, W3 Total Cache and Deactivating/Re-activating the YoastSEO plugin (as suggested elsewhere for similar issue).
    I am presuming that something gets loaded/initialised in the Options page that is required in order for the Redirects page to work.
    Can anyone help please?

    • This topic was modified 8 years, 8 months ago by jeffharnett. Reason: typos in original
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author John Godley

    (@johnny5)

    8 years, 8 months ago

    There should be no difference. Can you open your browser’s error console and see if there are any errors when you go via Tools > Redirection?

    Thread Starter jeffharnett

    (@jeffharnett)

    8 years, 8 months ago

    No Error messages, a couple of warnings about the use of self closing tags and an unmatched end tag for a div in tools.php.
    The main difference seems to be that using the Tools menu and clicking on Redirection counts as a navigation as far as the browser is concerned whereas clicking on Redirects from the Options menu of the plugin does not.
    Once I am successfully viewing the current redirects, if I click on the urls refresh button it again counts as a navigation and I get the same “Something went wrong” page.
    So it is not a url issue.

    Javier Ferraz

    (@javierferraz)

    8 years, 8 months ago

    Hi there! Same problem here! I am using WP v.4.8 and php 5.6. Plugin is 2.7.1

    I am trying to downgrade the plugin, and see if it works..

    Thread Starter jeffharnett

    (@jeffharnett)

    8 years, 8 months ago

    Sort of glad to see its not just us.
    We have a couple of different websites, all with similar issue.
    We are using PHP 5.4.45.

    One of our websites still has Redirection plugin version 2.6.3 on it and Redirect list is working on that version. However the Log and 404 pages are not showing any items and the Option page is not loading properly, so I am suspecting that React is the issue.

    With version 2.7.1 all the pages are working when access is via the Options page so React seems to be working. Its just that it does not work when accessed from the Tools>Redirection link.

    Javier Ferraz

    (@javierferraz)

    8 years, 8 months ago

    Hi again,

    The issue has disappeared downgrading the plugin to 2.6, but unfortunately it seems we have lost all the previous redirections (ouch).

    It is a bit nonsense since all these data surely is in the database… we haven’t confirmed yet if the data and tables are still there..

    Any other ideas, news or fixes will be very welcomed.

    Thanks, regards

    Plugin Author John Godley

    (@johnny5)

    8 years, 8 months ago

    I am unable to reproduce this, and cannot see any reason why it should be happening. If it is at all possible to get a login to a 2.7.1 site exhibiting the problem that would be a big help – my email is on the plugin’s support page.

    @javierferraz nothing should change in the database

    Thread Starter jeffharnett

    (@jeffharnett)

    8 years, 7 months ago

    Fixed by installing version 2.7.3 (skipped 2.7.2 so don’t know about that one).
    Thanks John.

Viewing 7 replies - 1 through 7 (of 7 total)

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