Can’t add picture to media library

  • Resolved rindlerwahn

    (@rindlerwahn)


    8 years, 9 months ago

    All of a sudden I can’t add pictures to my media library any longer. I can upload them via FTP but adding them to media library doesnt work (even using the plugin add from server doesnt work).

    I always get the information that an error occured. But I get no information about what kind of error occured.

    Thanks for help!

Viewing 7 replies - 1 through 7 (of 7 total)
  • aCstudent

    (@acstudent)

    8 years, 9 months ago

    This happens to me too – not always but intermittently. In my case it seems to be theme related. I have to temporarily switch to the 2016 or 2017 theme, upload media, switch back to my preferred theme. I am kinda hooked on my theme so I put up with it. Other posts indicate that plugin conflicts can cause this too – so, I would try a default theme, then disabling plugins.

    bravokeyl

    (@bravokeyl)

    8 years, 9 months ago

    I always get the information that an error occurred. But I get no information about what kind of error occurred.

    This generally happens because of the permissions errors on wp-content/uploads folder or any missing image libraries on your server related to image resizing.

    • This reply was modified 8 years, 9 months ago by bravokeyl.
    Thread Starter rindlerwahn

    (@rindlerwahn)

    8 years, 9 months ago

    Thanks @bravokeyl Sounds like one step in the right direction. But what could I do to check this or change something?

    BimalVijay

    (@bimalvijay)

    8 years, 9 months ago

    Did you tried that from different browsers?
    Is any error message showing while clicking the upload button?

    Thread Starter rindlerwahn

    (@rindlerwahn)

    8 years, 9 months ago

    Yes, @bimalvijay I tried. I even deactivated plugins und switched between the options on how to upload. And I reinstalled WP 4.8.1 No difference.

    As I said: I think my server or FTP isnt the problem. I have enough space. The rights on the files and folders seem to be right (755 / 644). I can upload my pictures via FTP and use them on my website afterwards. The only thing that doesnt work is adding them to the library – even not with ADD FROM SERVER PlugIn (which in such cases always worked).

    And there is no information about what kind of error occured (as usually is). It just says: error.

    • This reply was modified 8 years, 9 months ago by rindlerwahn.
    Thread Starter rindlerwahn

    (@rindlerwahn)

    8 years, 9 months ago

    Solved!

    The error was caused by a chat plugin. After deactivating everything is working fine again. Actually the plugin needed an updated which wordpress didnt show, only after deactivating the plugin.

    Well … everything is okay now. 🙂

    Thanks for your help!

    BimalVijay

    (@bimalvijay)

    8 years, 9 months ago

    You are welcome, rindlerwahn.

Viewing 7 replies - 1 through 7 (of 7 total)

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