Breaks theme

  • vgep

    (@vgep)


    8 years, 8 months ago

    Hi, Love the plugin, but when I activate it my shop turns from showing the products in 3 columns to 4 columns, no matter if I set it up again returns to 4 columns. I try to set it up to 2 or 5 columns, and keeps returning to 4 columns until I deactivate the plugin.
    Dont get why a payment procesor plugin would mess with theme shop theme, the checkout looks good.
    Any idea if I can fix this? thanks a lot

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor angelleye

    (@angelleye)

    8 years, 8 months ago

    What theme are you using? Did you clear out any caching / CDN services you have in place after applying the plugin and making adjustments?

    Thread Starter vgep

    (@vgep)

    8 years, 8 months ago

    Hi, Im not using catching nor CDN, the theme is called FLATSOME on themeforest
    Thanks

    Plugin Contributor angelleye

    (@angelleye)

    8 years, 8 months ago

    Do you have the Express Checkout button enabled on the product pages? If you disable that does it make a difference?

    That’s a pretty popular theme, and we don’t have any other reports of this happening. Have you tried disabling other plugins temporarily to see if the issue goes away?

    I may need you to provide a copy of that theme so we can test it here. You can submit a ticket here and attach that please.

Viewing 3 replies - 1 through 3 (of 3 total)

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