Dear jdlight04,
The issue seems to be environment-specific. May you please share the below details with us to allow us to debug your issue:
1. Plugin Version
2. WordPress Version
3. PHP Version
4. Please check in wp_options table that keys like “aalb_plugin_version” and “aalb_aws_access_key” are present or not.
5. Please check in wp_options table that the key “aalb_marketplace_names” is present or not. If present, what is the value?
6. If “aalb_marketplace_names” is not present, please check if your network/firewall settings are blocking call to Amazon servers and do share the results of the same
Feel free to reach us here or write to us at link-builder@amazon.com.
OK, i send more details to link-builder@amazon.com.
Thank you.
Ok, i solved by my self.
It’s a problem due to altervista configuration.
- Login into altervista
- Go to resources tab
- Php card > Edit php settings
- Scroll down, and select External link, with no restriction
- Altervista, maybe can ask you to send a message with a generated code
Thank you, amazonlinkbuilder for the suggestion.
I am still facing the same issue again and again
I am still facing the same issue again and again and I haven’t wp_options table.
Dear users,
The issue is due to blocked call to “webservices.amazon.com” by your Hosting provider or Firewall settings. Please get it whitelisted in your firewall settings or by asking your hosting provider.
