Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hello, @chanarquinn!

    Thank you for posting about this problem!

    Could you please post the link to the gallery page on your site, where the responsiveness problem occurs? We will try to provide a quick CSS solution which fixes the issue.

    Also please let us know the device model you are testing with, we will check with the same technology.

    Thanks! Have a wonderful day!

    Thread Starter chanarquinn

    (@chanarquinn)

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hey, @chanarquinn!

    I discussed this problem with our development team. Since it is a bug in Photo Gallery, they will fix the responsiveness soon and release an updated version.

    Do you mind waiting a little? In the meantime, could you please set just about 20 pixels shorter width for the thumbnails, so the mobile view appears properly?

    Thanks! Have a great day!

    Thread Starter chanarquinn

    (@chanarquinn)

    Yes I really need this asap!! I am really waiting for it!! Please! Thanks so much!

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi @chanarquinn,

    Our development team is currently working on the update. Once they release it you will not have this issue any longer.
    Thank you for your patience. Contact our Support Team in case you have other asap questions.

    Thank you!

    Thread Starter chanarquinn

    (@chanarquinn)

    Hello,

    Any update?

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Dear @chanarquinn,

    The update is pushed, you can use install it now.

    If you have other questions, let us know.

    Thank you!

    Thread Starter chanarquinn

    (@chanarquinn)

    Oh wow! Amazing! Thank you!

    One thing though, when I click on the album the actual thumbnails aren’t being responsive.

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hey, @chanarquinn!

    Could you please add the following code to style.css file of your theme, or a custom CSS editor?

    @media screen and (max-width: 640px) {
     .bwg_img_clear {
       width: 100% !important; height: auto !important;
     }
     #bwg_album_compact_0, #bwg_album_compact_0 span {
       max-width: 100% !important;
       height: auto !important;
     }
    }

    Make sure to clear the cache of your web browser before you check the changes. Let us know if this helps.

    Cheers!

    Thread Starter chanarquinn

    (@chanarquinn)

    Thank you so much!

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    You are most welcome, @chanarquinn! It’s wonderful to know that the issue is fixed on your website.

    We hope you can spread the word and tell your friends about Photo Gallery. If you have time, please share your thoughts about the plugin here.

    Thank you so much! Have a great day!

Viewing 11 replies - 1 through 11 (of 11 total)

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