SSL Certificate Issue

  • andrewsulja

    (@andrewsulja)


    8 years, 9 months ago

    Hi everyone! I run a site (lifesongfororphans.ca) for a charitable organization that oversees a school for orphans in Zambia. I’m trying to accept payments online for various donations and child sponsorships, so I need an SSL certificate and for the site to run over https. I have zero experience with this. Some background information, I am hosting through A2Hosting.

    I purchased an SSL certificate and installed it on cPanel. It says everything was installed, but the site is still not loading over https. What am I doing wrong? Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • hellheim

    (@hellheim)

    8 years, 9 months ago

    Hi there,

    Please check instructions here.

    Good luck

    Moderator t-p

    (@t-p)

    8 years, 9 months ago

    Also review:
    https://make.wordpress.org/support/user-manual/web-publishing/https-for-wordpress/

    Thread Starter andrewsulja

    (@andrewsulja)

    8 years, 9 months ago

    So I had initially used a third party SSL certificate, but I deleted that now and purchased one from A2Hosting since the site is hosted there. They have a one-click SSL installation through cPanel – when I did that, I’m getting the same security error. Any ideas?

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    8 years, 9 months ago

    This site says your certificate is installed correctly (they have a simple tool but it works well).

    https://www.digicert.com/help/

    There’s no issue there.

    *Looks closer*

    Got it. Your Apache2 VirtualHost is borked.

    This works. https://lifesongfororphans.ca/

    
$ curl -I https://lifesongfororphans.ca
HTTP/1.1 301 Moved Permanently
Date: Sat, 22 Jul 2017 02:31:05 GMT
Server: Apache
Expires: Thu, 19 Nov 1981 08:52:00 GMT
Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0
Pragma: no-cache
X-Powered-By: W3 Total Cache/0.9.4.5
Set-Cookie: PHPSESSID=ctvsj3durgh56otfhmvkmjj1h1; path=/
Location: https://www.lifesongfororphans.ca/
Vary: User-Agent,Accept-Encoding
Content-Type: text/html; charset=UTF-8

    See the location line? It has this.

    
Location: https://www.lifesongfororphans.ca/

    Your certificate is setup and installed on the VirtualHost that does not have the www in front of it.

    Can you share what your WordPress Address (URL) and Site Address (URL) is currently set to? I’m sure it includes www in front of it.

Viewing 4 replies - 1 through 4 (of 4 total)

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