Duplicator can no longer unzip packages on server

  • Resolved jochenc

    (@jochenc)


    8 years, 10 months ago

    I use duplicator all the time to move my website from and too staging site. Since recently i can no longer deploy packages directly on the server. I always get “Server Code: 200”.

    There are no errors in the filenames on creating the package or when unzipping locally.
    I tried reaching out to the hosting company but they say since there is no error reporting in the standard logs, they can’t help.

    I tried changing php versions but that didn’t help.

    Any ideas on what to look for?

    I tried unzipping with ssh, that works but the process is not as painless as doing everything via duplicator.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Cory Lamle

    (@corylamleorg)

    8 years, 10 months ago

    Hey @jochenc,

    Thanks for the details! Typically if you can manually extract the file, then the library we use PHP ZipArchive is having issues with a file/directory path name. When you created the package on step 2 the scanner stage, did you happen see any Name Check Notices/Warnings? Sometimes certain characters (typically utf8) can cause issues the ZipArchive lib.

    Thread Starter jochenc

    (@jochenc)

    8 years, 10 months ago

    Thanks for your quick reply Cory,
    I was already looking at the name check, but it’s not showing any errors.

    Cory Lamle

    (@corylamleorg)

    8 years, 10 months ago

    You might try and run the Scan Validator

    Tools > Diagnostics Tab > Scan Validator and see if you have a bad symlink.

    If your unable to track it down we can have a look at your setup if you want, just submit a ticket and refer to this thread if you decide to go that route…

    Thread Starter jochenc

    (@jochenc)

    8 years, 10 months ago

    I just tried running the validator but it doesn’t show any errors

    —

    Unreadable Dirs/Files:
    No Unreadable items found

    Symbolic Links:
    No Sym-links found
    Note: Symlinks are not discoverable on Windows OS with PHP

    Directory Name Checks:
    No name check warnings located for directory paths

    File Name Checks:
    No name check warnings located for directory paths

    —

    I’m updating the website as we speak, once the update is live in the next coming days, i will provice the acces to the staging server via the ticketing system.

    Thanks again for your quick responses!

    Cory Lamle

    (@corylamleorg)

    8 years, 10 months ago

    Sounds Good! Thanks for the update…

    Thread Starter jochenc

    (@jochenc)

    8 years, 10 months ago

    I just transferred everything from dev to live and everything worked perfectly again… not sure what changed but for now i don’t need anymore support 🙂

    Thanks again.

    Cory Lamle

    (@corylamleorg)

    8 years, 10 months ago

    Excellent! Thanks for the update….

Viewing 7 replies - 1 through 7 (of 7 total)

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