Unable to exclude subfolder from backup

  • Resolved Marc1980

    (@marc1980)


    8 years, 11 months ago

    Hi,

    I’m using the latest version of BackWpUp with WordPress 4.8. Now it’s the first time that I would like to exclude a folder from the backup, but I’m not able to do this. When I save the job settings, the checkbox of the specified subfolder is unchecked further on.

    Any ideas what I can do to succeed?

    Best,
    Marc

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Brandon Olivares

    (@cocreation)

    8 years, 11 months ago

    @marc1980, this is an issue we know exists for some users, but as of yet cannot reproduce it ourselves and so are not entirely sure yet what is causing it.

    Have you tried enabling WP_DEBUG to see if any error messages are triggered when you save the form with excludes enabled?

    Thread Starter Marc1980

    (@marc1980)

    8 years, 11 months ago

    yes, I tried to activate WP_DEBUG, but no error messages appeared…

    Plugin Contributor Brandon Olivares

    (@cocreation)

    8 years, 11 months ago

    Hi @marc1980, sorry for the delay in responding. This bug has been fixed in 3.4.1. If you’d like the fix ahead of time, I’ve posted it here. It should be pretty simple to apply.

    Let us know if you need anything else.

Viewing 3 replies - 1 through 3 (of 3 total)

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