Hi
1. Did you saved scores before successfully?
2. Can you try some test with 1 question scale score?
3. How those 404 looks like? Like wp err or web server err?
I assume it’s looks like 500 err behind 404. You should find somehow actual err. Enable wp debug temporary or somehow other find out actual error.
Created a new test.
1 question
2 individual answers “yes” and “no”
2 scales “a” and “b”
No formula
scores:
yes-a = 1
no-b = 1
Update Post results in same error:
Oops! That page cannot be found.
URL: mysite.com/wp-admin/post.php
PS – Willing to pay for support, I read your refund proposal and agree to it. Please advise procedure. Thank you!
Let’s try without support 1st. Do you know how to activate debug mode? Can you contact your hosting to dig out your php error log?
WP_DEBUG doesn’t work, tried a few other methods, none works. Am reaching out to the hosting team for help but they are notoriously slow. Will update when I have something more. Thank you for your help, appreciate it.
Tested the plugin on a duplicated site on a separate hosting provider, works just fine… so it’s not a problem with my inputs. That’s a step forward at least. Will see what the hosting server says, perhaps it’s an old phpmyadmin version or something. Thank you.
@michoscopic do you have any news here?
Ah yes forgot. Apparently the server was protected by Mod Security WAF and might be false positive blocking. So we’re deciding whether to disable it or not, but then something else came up and we’re delaying this for a while. Will let you know if it works if we go ahead and disable it. Thanks so much once again!
FYI, php domain log:
[Sat Jun 03 16:01:30 2017] [error] [client **IP NUMBER**] ModSecurity: Access denied with code 403 (phase 2). Match of “rx (/install/index\\\\.php|/admin/fetch_data_af\\\\.php\\\\?action=create_txt_file_from_af_table$|/admin/structure/feeds/edit|^/([a-z]+/)?wp-admin/(?:admin|options-general)\\\\.php\\\\?page=wpsc-settings|/horde/services/ajax\\\\.php/kronolith)” against “REQUEST_URI” required. [file “/etc/asl/10_asl_rules.conf”] [line “379”] [id “340159”] [rev “38”] [msg “Atomicorp.com WAF Rules: Generic SQL inline command protection (MM)”] [data “null,null,null,”] [severity “CRITICAL”] [hostname “**WEBSITE**”] [uri “/wp-admin/post.php”] [unique_id “**UNIQUE ID**”]
Ok, then I’m closing it as resolved. As issue clearly on your side.
Yes it’s on my side, thank you so much, really appreciate it.
