Exclude browser log in e-mails

Hi there

Thank you for getting in touch with us.

Unfortunately the plugin doesn’t support this straight off the bat, at the moment, however, if you’re comfortable in editing some code, you can navigate to wp-live-chat-support-email-transcripts/wp-live-chat-support-email-transcripts.php and scroll down to line 198.

You can replace the current query with the following, which will only send the chat messages through:

$results = $wpdb->get_results(
”
SELECT *
FROM $wplc_tblname_chats
WHERE id = ‘$cid’ AND ( originates = ‘1’ OR originates = ‘2’ )
LIMIT 1
”
);

I hope this helps?

• This reply was modified 8 years, 10 months ago by Jarryd Long. Reason: Formatting