.html extension causing problems? | WordPress.org

Resolved Rich Owings
(@gpsmapper)

8 years, 10 months ago
Hi,

I’m trying to set up redirects to send /files/old-staff-member.html to /staff/ but it isn’t working. Any idea why? Is it because of the .html extension on the source?
- This topic was modified 8 years, 10 months ago by Rich Owings.

Viewing 6 replies - 1 through 6 (of 6 total)

Fakhri Alsadi
(@fakhris)

8 years, 10 months ago

Hello,
for sure, No
There is no issue with any extension,
Could you please contact us via our support center here and we will check the issue with you

http://www.clogica.com/contact-us

Thanks

Thread Starter Rich Owings
(@gpsmapper)

8 years, 10 months ago

Thanks! I just submitted a ticket.

Thread Starter Rich Owings
(@gpsmapper)

8 years, 10 months ago

Thanks, guys. Great support!

HMSRE
(@hmsre)

8 years, 10 months ago

What was the issue? Seem to be having same issue on our side too – same exact use case. Thx.

Dave

btw – we have pro version.

Thread Starter Rich Owings
(@gpsmapper)

8 years, 10 months ago

The reason it didn’t work for me was that the .html files were outside of the WordPress installation.

HMSRE
(@hmsre)

8 years, 9 months ago

Thanks Rich. Ours our old links from our previous site that had those URLs and when you setup the redirect, it fails. Will have to open a ticket. I appreciate the follow up!

Dave

Viewing 6 replies - 1 through 6 (of 6 total)

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6 replies
3 participants
Last reply from: HMSRE
Last activity: 8 years, 9 months ago
Status: resolved