• Resolved cymortho

    (@cymortho)


    I have just migrated from WP.com to WP.org. It looks like it’s worked OK, but I cannot get into my dashboard. I have tried to upload Filezilla as recommended but it won’t connect, so I’m struggling to reset themes and plugins. Not sure where to head next

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi @cymortho,

    Based on my checks, the WordPress admin panel URL works fine. Once you enter your username and password is there any error that you see, or simply a blank page?

    Thread Starter cymortho

    (@cymortho)

    This is what I get: Can’t paste the screen shot, but this is the only text I get on the Dashboard tab:

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    Cym Ortho

    Howdy, cymortho

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    Thread Starter cymortho

    (@cymortho)

    OK. Here’s where I’m at. Still blank dashboard: I’ve tried de-activating the plugins, and changing the theme via FileZilla. Still nothing.
    Not sure where to go next

    Thread Starter cymortho

    (@cymortho)

    One thing: I’m not sure if I did the 5 minute WP install – I sort of assume that nothing would happen without this anyway, so it’s likely that I have already done it…….

    Thread Starter cymortho

    (@cymortho)

    Hi Chemicloud, Any chance you could tell me how you got to my admin page – still struggling with this 🙁
    Thanks

    I’m sorry for the delay. I have simply tried to access the URL for your WordPress admin panel using ‘/wp-admin’ after the extension of your domain. But it seems like the issue occurs once you are logging in. Are you still facing issues? If so, try to get in touch with your web host and to ask for their help.

    Thread Starter cymortho

    (@cymortho)

    Hi, thanks – no problem
    It seems to be resolved now, but thanks for your assistance 🙂

Viewing 7 replies - 1 through 7 (of 7 total)

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