@thibay – Have you tried deactivating all of your plugins, clearing your browser cache (and site caches if you are using a caching plugin), then reactivating the NextGEN plugin?
If this fixes the problem then it was likely one of the deactivated plugins that was causing an issue. Now, retrace your steps activating each plugin and re-checking to see if the problem returns. If it does then that last activated plugin was probably the one. Keep reactivating and in most cases it is also best to keep checking after each plugin, sometimes there may be more than one plugin on a site that will create an issue. If you do find one (or more) plugins causing this problem we would greatly appreciate your feedback on them so the developers may address them as soon as they can.
Also to note, in rare cases it may be the theme itself that is causing a conflict so while you have just the NextGEN plugin activated you might consider temporarily switching to one of the default WordPress Twenty series themes and see if this corrects the issue as well.
If the problem still persists after all of this we would still want to know, even more so, as we will still want to sort out the issue and may need additional details.
Thanks!
– Cais.
Thread Starter
thibay
(@thibay)
Hi Cais,
Thanks for your response!
There is indeed a faulty plugin which is WPML Translation Management.
I rolled back to its 2.5.1 version (current is 2.5.3) without success.
Do you recall someone already having the case in order to fix this?
Or can you lead me to a solution?
Thanks,
Thib
@thibay – Depending on the specifics of the conflict this may be resolved in the next release of NextGEN Gallery if it has to do with how WPML inserts a language URL segment.
We hope to have this release published soon.
Thanks!
– Cais.
Thread Starter
thibay
(@thibay)
Hi,
I have found a working solution on this post: https://wpml.org/forums/topic/unable-to-create-and-upload-to-nextgen-galleries-reopening/page/3
Here it is:
Hi, this is Ahmed Ibrahim from the second tier support.
I have made some debugging and for now you can resolve the issue by commenting these two lines : wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/i18n/module.i18n.php line number 279
if (is_string($name) && !empty($name) && function_exists(‘icl_translate’))
$in = icl_translate(‘plugin_ngg’, $name, $in, true);
Our compatibility team should contact the author to arrange a permanent fix for the issue, so please try this and let me know if that helped you.
Best Regards.
Can you please push the correction in the next release?
Thanks,
Thib
Thread Starter
thibay
(@thibay)
Hi,
I have found a working solution on this post: https://wpml.org/forums/topic/unable-to-create-and-upload-to-nextgen-galleries-reopening/page/3
Here it is:
Hi, this is Ahmed Ibrahim from the second tier support.
I have made some debugging and for now you can resolve the issue by commenting these two lines : wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/i18n/module.i18n.php line number 279
if (is_string($name) && !empty($name) && function_exists(‘icl_translate’))
$in = icl_translate(‘plugin_ngg’, $name, $in, true);
Our compatibility team should contact the author to arrange a permanent fix for the issue, so please try this and let me know if that helped you.
Best Regards.
Can you please push the correction in the next release?
Thanks,
Thib
@thibay – There will be an adjustment to our code in the next release of NextGEN Gallery that should accomplish correcting this problem.
Thanks!
– Cais.
