Clicking Filter Link Auto Scroll

Resolved dtconner
(@dtconner)

9 years ago

How can I get the grids to not auto scroll when clicking on a filter category name? As of now each time in every grid I’ve created clicking on a filter name makes the page auto scroll to the top of the first image or image row. My my grids (3 columns by 2 rows this action effective requires the user to scroll back up to select another category….which is poor UI/UX.

Here is an example on our development site:

http://ctgmadev.experttechnicaltraining.com/cg-automation-and-fixture/

Notice when clicking on a filter category the page scroll to the top of the first image thumb (both desktop and mobile screens).

Is there a way to turn off auto scroll or define it with a couple of different options?

Viewing 10 replies - 1 through 10 (of 10 total)

Give Away
(@family75)

9 years ago

Hi,
For this request, please contact us via our website: g5plus.net/contact-us/
We will support for you by send to you a js file to replace.
This action is not allow here.
Thanks!

Thread Starter dtconner
(@dtconner)

9 years ago

I contacted you as requested. What will happen if you update the plugin in the future? Will the replaced JS file be updated back to the original?

Thanks.

Give Away
(@family75)

9 years ago

Currently, we are have a weeken so we’ll response your request in next Monday.
In the future, please not update our plugin if it still work well.
Thanks!

Give Away
(@family75)

9 years ago

Hi,
As promised, I answered you via your email. Please check the mailbox and follow the instructions in it.
Thanks!

Thread Starter dtconner
(@dtconner)

9 years ago

Have not recieved anything yet.

I will send another note via contact page on your site to verify my email address.

Give Away
(@family75)

9 years ago

Hi,
Is your email address is: http://prntscr.com/f5ifd1?
i have sent an email to this email. If not, please give me your email address via our website. Thanks

Thread Starter dtconner
(@dtconner)

9 years ago

I did resubmit my email address via your website. Please remove your response above so that email address does not get spammed.

Thank you.

Thread Starter dtconner
(@dtconner)

9 years ago

How about sending me the file via http://www.wetransfer.com?

Give Away
(@family75)

9 years ago

We have received your mail and as has been telling you from last week, i will send you the js file below.
You do the following to replace the code:
– Install and Activate “Wp Editor” plugin.
– Do it: http://prntscr.com/f5ce8d
I have submited the file to my google drive. You can download this file here: https://drive.google.com/open?id=0B1GL0c72aNoaaWNYY0Z5SzVYYVk
Please try and let me know.

Thread Starter dtconner
(@dtconner)

9 years ago

I do believe this is resolved. Thanks.

Viewing 10 replies - 1 through 10 (of 10 total)

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