Hi!
Thank you for contacting us. We will test this issue. I will inform you about the results.
Hello!
It is not the issue. In first case, when you have added popup shortcode for link in text, popup was loaded on that page. But in second case, when you have deleted text link with popup shortcode and leaved only popup link like #ppsShowPopUp_100 for button – popup was not processed correctly in your template and therefore didn’t displayed on click . You need to make PopUp load from server side (database). For this somewhere on the page with button add next shortcode –
[supsystic-show-popup id="100" load="1"]
or somewhere in your theme php files (in “header.php” file for example, right after head tag) add next code:
<?php do_shortcode('[supsystic-show-popup id="100" load="1"]')?>
In this case popup will be displayed on button click.
Hi!
I try everything you told me but it did not work for me. When I have some more time, I will record video with the steps that you indicate and correct me if something is not right.
Sorry for not answering before.
Hi Joan!
Here’s little article how you can help us and provide screenshots, text of the errors https://wordpress.org/support/topic/popup-dont-work-with-siteorigin-button/#post-9132305
another option provide link to the pages you’re using Popup by Supsystic and it’s don’t work, so I’ll check what’s wrong
I’m sorry, I have added wrong link. Here is the correct – https://supsystic.com/tips-for-solving-issues-faster/
Also check this article. It will help you to set up popup on click.
Thanks for the info. I keep it and check it out when I can 🙂
