• victortanaka

    (@victortanaka)


    Hello!

    Well, after days trying to fix my website issue and been unsuccessful, I’m here to ask for your help!

    My problem is that since the update, my wordpress website seens to ignore whatever I do in my cpanel. I mean, I even deleted my whole “public_html” and the website was still working, like it migrated for a different host (OMG!). And I checked out if it was simply my own browser’s cache or anything else. Apparently, my wordpress website gained independence and only changes through the wordpress dashboard.

    I tried almost everything:
    1- I updated manually my wordpress to 4.7.4, also plugins, theme, etc.
    2 – I deleted my public_html (after backup) and updated all over again. Though, as I told, the website kept working normally during the entire process.
    3 – I unistalled all my plugins, and did steps 1 and 2 all over again, still unsuccesful.
    4 – I doble checked if there was anything stored at any mySQL database, but there wasn’t anything.

    The fact that my website is not giving a damm about whatever I do in my cpanel is driving me crazy. Hopefully some angel here will help me out! I appreciate your help and sorry for my bad english.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator James Huff

    (@macmanx)

    There’s nothing in WordPress that would have done that. cPanel is what controls your hosting account, and WordPress is just software that runs on your hosting account.

    It’s simply not possible for WordPress to impact cPanel. That would be like saying your house is gone because you bought a new TV.

    In this case, I recommend contacting your hosting provider, as something may be misconfigured with cPanel or your hosting account.

    sinip

    (@sinip)

    If your whole website is accessible even after you’ve really deleted it from cPanel then the only possibility left is that your hosting provider is caching the whole content in its cache.

Viewing 2 replies - 1 through 2 (of 2 total)

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