No thumbnails in Media Library

  • Resolved PC1271

    (@pc1271)


    9 years ago

    Hi,

    When I noticed that my website wasn’t displaying any thumbnails and even some of my media, it took me a while to find out that this was caused by a setting I changed in the WordPress Options.
    The problem was also showing in the WordPress backend because the thumbnails in the media library also didn’t show anymore. First I thought there was a problem with one of my plugins, but even with all plugins disabled and with a standard WordPress theme, the problem was still there!

    After a couple of hours searching for what was causing the problem, I found that everything went back to normal after unchecking the option “Disable Code Execution for Uploads directory”.

    I assume this is not the desired effect and there may be a bug somewhere. Could you please look into this. There should be no executable code in the media library; so it should be possible to check this option.

    Best regards,
    Patrick

Viewing 7 replies - 1 through 7 (of 7 total)
  • wfyann

    (@wfyann)

    9 years ago

    Hi @pc1271,

    Could you please check with your hosting provider if php_flag is disabled on the host?

    Unfortunately, if this was confirmed you would need to keep the “Disable Code Execution for Uploads directory” feature disabled.

    Thread Starter PC1271

    (@pc1271)

    9 years ago

    Hi,

    Thx for the suggestion. I have been looking everywhere I could think of, but couldn’t find the setting of php_flag.
    Any suggestion where or how I can check this or should I simply write and e-mail to my hosting company and ask them?

    wfyann

    (@wfyann)

    9 years ago

    Hi @pc1271,

    Sorry about the delayed response.

    Indeed the best way to find out is to contact your hosting provider and ask them.

    wfyann

    (@wfyann)

    8 years, 12 months ago

    Hi @pc1271,

    Were you able to get the information from your hosting provider?

    Thread Starter PC1271

    (@pc1271)

    8 years, 11 months ago

    Hi, sorry for the long delay.
    I didn’t notice your e-mail before.

    Anyway, I’m still waiting for their reply. I just sent them a reminder and hope they will give me an answer soon.

    Thread Starter PC1271

    (@pc1271)

    8 years, 11 months ago

    Ok, this time, I got instant reply from my host. Maybe they never received my initial question.

    Well, they state that both php_value and php_flag are not supported on their servers and this is something they cannot change.

    So, I guess this means I can’t use the “Disable Code Execution for Uploads directory” feature.

    wfyann

    (@wfyann)

    8 years, 11 months ago

    Hi @pc1271,

    Thank you for letting us know.

    I’m sorry your hosting provider doesn’t allow the use of php_flag.

Viewing 7 replies - 1 through 7 (of 7 total)

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