• wireinet

    (@wireinet)


    hello dvelopers! i have some problem with you amazing theme!
    strange things – sometimes i have this:

    sometimes this:

    and very rarely normal customizer with three tabs….
    can you explain what’s happens?

    • This topic was modified 9 years ago by wireinet.
Viewing 6 replies - 1 through 6 (of 6 total)
  • sandrasamolik

    (@sandrasamolik)

    Exactly the same happen to me, all suggestions didn’t work.

    There was a problem when trying to load the customizer.

    Please open your browser debug tool , and report any error message (in red) printed in the javascript console in the Hueman theme forum .

    Denzel Chia

    (@denzel_chia)

    Hi,

    Wait for the customizer to be fully loaded before clicking on any option.
    This will prevent error.

    Please see my screen-cast.
    http://screencast-o-matic.com/watch/cbfTVXXl8Z

    I know it’s a very long wait, but if you click on any option before it fully loads, it will very likely to cause an error.

    Thank you

    Theme Author presscustomizr

    (@nikeo)

    Hello @wireinet, @sandrasamolik, thanks for reporting the problem. Yes this is currently an issue on some servers.
    I am currently working on improving the performances on the initial loading phase.
    This will be part of the next hueman addons release.

    Before that, let us know if following Denzel’s recommendation helped.

    Thank you

    Thread Starter wireinet

    (@wireinet)

    only one error in console:

    Theme Author presscustomizr

    (@nikeo)

    ok thank you for this information.
    A fix is on the way

    Thread Starter wireinet

    (@wireinet)

    Thank you!very need this!

Viewing 6 replies - 1 through 6 (of 6 total)

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