migrate from pro to free

  • Resolved Robert Trevellyan

    (@trevellyan)


    9 years ago

    My client tested the pro version and modified some sliders. It turns out they don’t need any of the pro features, but when I revert them to the free version, the sliders are broken. Specifically, there is a blank slide at the start of each slider.

    As far as I can tell, this is caused by the pro version saving information about layers as the first entry in the array of slides.

    How can I downgrade to the free version without having broken sliders?

    I checked the FAQs and I saw this:
    “I want to upgrade to WordPress PRO, Is it compatible with Free version?

    Yes, both WordPress Pro and free version are compeletely[sic] compatible with each other, so you can safely upgrade to Pro version without affecting your current sliders.”

Viewing 1 replies (of 1 total)
  • Plugin Author averta

    (@averta)

    9 years ago

    Dear friend,

    Thanks for reporting this issue. It might be because of some changes in latest releases of Master Slider.

    I passed this issue to our dev team and after investigation, we will provide possible fixes in new release of Master Slider.

    Thanks for your patience.

    Regards

Viewing 1 replies (of 1 total)

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