Single Slider Configure page stops at ‘Loading data…’

  • Resolved yizdesign

    (@yizdesign)


    9 years, 1 month ago

    Able to load the main setting page in wp-admin, but when you try to modify a single slider. It goes to the slider but stops at Loading data…

    nothing show after loading.gif and loading data…

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor averta support

    (@averta_support)

    9 years, 1 month ago

    Hi,

    Thank you for choosing Master Slider.

    Please make sure you have installed the latest version of Master Slider, then check out the php version, it should be higher than 5.3.
    After that, use the default theme, deactivate all the plugins and activate them one by one. In this way, you can determine which plugin is conflicting.

    Please let me know the result.

    Best,
    Averta

    Thread Starter yizdesign

    (@yizdesign)

    9 years ago

    Thanks for the quick reply.
    I found out it was because I upgraded my wp-includes/js/jquery to version 3.2.
    MS works well after I roll jQuery back to v1.x or v2.x.

    Plugin Contributor averta support

    (@averta_support)

    9 years ago

    Hi @yizdesign,

    Thank you for letting us know. Our dev team will check it out and try to fix this issue in upcoming updates.

    Please feel free to ask any further questions.

    Also, if you are satisfied with Master Slider, please give it a review.
    We would greatly appreciate it.

    Have a great time!

    Best,
    Averta

Viewing 3 replies - 1 through 3 (of 3 total)

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