Database error related to Popup Maker?

  • Resolved under_tom

    (@under_tom)


    9 years, 4 months ago

    Hello,

    I’m getting a db error that might be related to the Popup Maker:

    WordPress database error Lost connection to MySQL server during query for query SELECT option_value FROM wp_options WHERE option_name = 'fs_storage_logger' LIMIT 1 made by require('wp-blog-header.php'), require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), include_once('/plugins/popup-maker/popup-maker.php'), pum_fs, PUM_Freemius::instance, PUM_Freemius->fs, require_once('/plugins/popup-maker/includes/pum-sdk/freemius/start.php'), require_once('/plugins/popup-maker/includes/pum-sdk/freemius/require.php'), require_once('/plugins/popup-maker/includes/pum-sdk/freemius/includes/fs-core-functions.php'), FS_Logger::get_logger, FS_Logger::init, get_option

    Is popup maker causing this?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Daniel Iser

    (@danieliser)

    9 years, 4 months ago

    @under_tom – Looks like its a query in the Freemius SDK – We use this for some different things such as optin to usage tracking (WP Version, Plugin Versions etc), as well as some upcoming upselling via the dash.

    That said, do you have any other queries dropping like that?

    Only 2 things come to mind, 1) Your site is losing connectivity to the mysql db for some reason. 2) the data returned from that query is too large. But that said the query itself looks to have been called by get_option() so it should not be failing in any reguard. IE its a core wp query.

    You could try clearing the wp_options key=fs_storage_logger option.

    Hope that helps. Will report this to Freemius though I’m not sure it is directly related.

    waltmesser

    (@waltmesser)

    9 years, 3 months ago

    Closing this ticket due to inactivity. If you’re still having an issue, create a new thread, link this one, and we will continue troubleshooting.

    Please take a moment to rate and review our plugin and/or support.

Viewing 2 replies - 1 through 2 (of 2 total)

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