Website inaccessible after logging out

  • Resolved hilmaadmin

    (@hilmaadmin)


    9 years, 1 month ago

    Hello
    I was creating drafts of the website, and unfortunately logged out. After logging out as admin, both the website and the admin access are altogether inaccessible.
    How do I now get back the access to my website?

    This is my website address : http://www.hilmaafklint.se

    I now get an automatic answer saying :
    “This site in inaccessible.
    http://www.hilmaafklint.se does not authorize the connection.
    Make a search on Google for hilma af klint se
    ERR_CONNECTION_REFUSED”

    Please someone help me!
    I am a beginner on WordPress and I don’t have a clue as to what I should do.

    Thank you in advance

    • This topic was modified 9 years, 1 month ago by hilmaadmin. Reason: additional information
Viewing 8 replies - 1 through 8 (of 8 total)
  • sinip

    (@sinip)

    9 years, 1 month ago

    Both the website and admin log-in page open from here without any problems.

    Thread Starter hilmaadmin

    (@hilmaadmin)

    9 years, 1 month ago

    Hello!
    From where is the website accessible do you mean? From your computer?

    Thread Starter hilmaadmin

    (@hilmaadmin)

    9 years, 1 month ago

    @sinip : when you write “here” does that mean from your computer?
    Are you a WordPress admin?

    I have tried to open the sites on internet explorer instead of Google chrome, no access.
    I have tried accessing with my firewall unlocked, no access.
    I have cleared my computer of caches and cookies, still no access.
    I will try on another computer tomorrow to see if I can access to the site. It is the only website I don’t have access to, and the first time this happens on my machine.
    It seems to me at this moment that the problem is with WordPress and not with my computer.

    sinip

    (@sinip)

    9 years, 1 month ago

    No, I’m not WP admin. 🙂
    Yes, “here” means my place, my computer.
    My wild guess would be that your hosting provider blacklisted your IP. Since I suppose you have static IP in Sweden, switching off and on your internet modem would not change anything. Therefore I’d contact hosting support, and ask them about blacklisting. You can find out what’s your IP at https://cmyip.com

    Thread Starter hilmaadmin

    (@hilmaadmin)

    9 years, 1 month ago

    Thank you very much. I’ll try that. Hopefully it will work. Otherwise I’ll be back poking for more assistance 🙂

    sinip

    (@sinip)

    9 years, 1 month ago

    No probs. 🙂

    Thread Starter hilmaadmin

    (@hilmaadmin)

    9 years, 1 month ago

    You were right, I spoke with the hosting provider and they managed to fix it.
    Problem solved.
    Thank you @sinip!

    sinip

    (@sinip)

    9 years, 1 month ago

    Excellent! And you’re welcome. 🙂

Viewing 8 replies - 1 through 8 (of 8 total)

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