Knowledgebase Startpage: No categories are shown

  • schmidtskatz

    (@schmidtskatz)


    9 years, 1 month ago

    Hi there,
    since the newest update from today I can’t see any categories on the knowledgebase main page any more. I tried to wipe and reinstall the plugin but still no categories.

    Can anyone help?

    Greetings
    Stefan

    • This topic was modified 9 years, 1 month ago by schmidtskatz.
    • This topic was modified 9 years, 1 month ago by schmidtskatz.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Maeve Lander

    (@enigmaweb)

    9 years, 1 month ago

    Are your categories still there in the backend?
    Also, can you visit the WP Knowledgebase settings area and re-save those?

    Thread Starter schmidtskatz

    (@schmidtskatz)

    9 years, 1 month ago

    Hi,

    Thank you for your reply. I wiped everything and created a new test category and a new test article. So, yes there are categories and articles available. I’ve tried to re-save the settings a few times with no effect.

    Greetings
    Stefan

    Plugin Contributor Maeve Lander

    (@enigmaweb)

    9 years, 1 month ago

    Please could you post a link to your knowledgebase page so I can see?

    Can you also please check that page has the shortcode on it and correct template set?

Viewing 3 replies - 1 through 3 (of 3 total)

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