• Resolved visualresolve

    (@visualresolve)


    For some reason, the plugin for Popup Builder has disappeared from the left side of my navigation on the back end. I have uninstalled it and reinstalled it and it is still not there. Is there any way to get into it from the plugins page, or what do you think is happening? Where can I find it?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Popup Builder Team

    (@popup-by-sygnoos)

    Dear User,

    Please, update the plugin and the issue will be solved!

    Best regards,
    Sygnoos Team.

    Thread Starter visualresolve

    (@visualresolve)

    It says it is up to date…

    Hi @visualresolve,

    Could you please let us know which version of the plugin you are using?

    The current version of the Popup Builder is 2.5.3.

    Thank you!

    Cheers,
    Sygnoos Team.

    Thread Starter visualresolve

    (@visualresolve)

    it says version Version 1.0.2 but has not shown any indication that it needs an update. How do I update it if there is no link?

    Dear user,

    The easiest way at this point is to just uninstall the old plugin and install the new one from the WP repository.

    If you have any other questions, please let us know.

Viewing 5 replies - 1 through 5 (of 5 total)

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