blank website

  • alana0998

    (@alana0998)


    9 years, 2 months ago

    hello,
    I am having trouble reaching the back end of my website. I have come across an error when i use a theme, and overtime i try to change the theme then try use the old one it locks me out and has a blank page.
    http://www.alanajae.com

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  • Moderator James Huff

    (@macmanx)

    9 years, 2 months ago

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

Viewing 1 replies (of 1 total)

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