WooCommerce Product Slider Issue

  • tmh23

    (@tmh23)


    9 years, 2 months ago

    Once you slide the gallery image slider to view new product image then when you select a color option from the drop down the image for the selected option doesn’t change. If you don’t slide the slider from initial page load and select an option (color) from the drop down it works and changes the product image to match the selection.

    Please advise on a fix for this.

    Thanks,
    Troy

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor averta support

    (@averta_support)

    9 years, 2 months ago

    Hi,

    Thank you for choosing Master Slider.

    Could you please provide us with the link of your website? It would be great if you could take screenshots, too.

    Best,
    Averta

    Thread Starter tmh23

    (@tmh23)

    9 years, 2 months ago

    Site is http://www.parttimefish.com

    Have a look at the ‘A Test Variable Product’
    It has multiple images… if you don’t use the slider and select from the drop menu it works fine, but if you use the slider at all then go to select a color from the drop down menu the image doesn’t change to that color.

    Plugin Contributor averta support

    (@averta_support)

    9 years, 2 months ago

    Hi,

    There is no problem with the slider. When you change the color, the color will be applied on the featured image, not any image you want.

    Please swipe between the slides, and go back to the featured image (first/black hat). Then, with the drop-down menu, change the color. You will see the color will be applied.

    In the near future, we will add this new option: After choosing color from the drop-down menu, first the slider will turn back to the featured image, then the color will be applied.

    Please feel free to ask any further questions.

    Best,
    Averta

    Thread Starter tmh23

    (@tmh23)

    9 years, 2 months ago

    Do you have an ETA on the addition of this option? It really adds to the usability of the slider.

    Thanks,
    Troy

    Plugin Contributor averta support

    (@averta_support)

    9 years, 2 months ago

    Hi,

    Yes, I agree with you.
    We will evaluate this for adding in future updates.

    Thank you for your comment, Troy 🙂

    Best,
    Averta

    Thread Starter tmh23

    (@tmh23)

    9 years, 2 months ago

    Why are my images getting cropped? I have them as squares but somewhere there is a -15 margin in the top of the slideshow and the images are getting cropped. How can I fix this. I have my thumbnail size in woocommerce set to 180×180 hard crop.

    Thanks,
    Troy

    Plugin Contributor averta support

    (@averta_support)

    9 years, 2 months ago

    Hi Troy,

    Could you please provide me with a screenshot and let me know where this issue occurs, so that I can help you.

    I’ll wait to hear from you.

    Best,
    Averta

Viewing 7 replies - 1 through 7 (of 7 total)

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