Import not keeping the additional category selected

  • Resolved rsketel

    (@rsketel)


    9 years, 3 months ago

    I import events from a google calendar. I am adding an additional category (original plus an additional one is checked) after this is imported.

    I have the following setting checked: Preserve the most recent change in each event field, whether that change occurred on my site or at the original source.

    Each time the import runs it overlays the additional event category. I thought selecting this option in the settings would prevent this.

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  • Caroline

    (@tribecari)

    9 years, 3 months ago

    Hi @rsketel,

    Thanks for reaching out–I’m so sorry to hear that you’ve having some issues with your imports. Unfortunately we are not able to provide support for premium plugins such as Event Aggregator here due to the WordPress.org forum guidelines.

    If you have an active premium license, then please do head over to the forums on our website, open a new thread and we’d be happy to help you there. If you need to purchase or renew your license, you can always do so on our site and that will grant you access to our premium forums so our support team can help troubleshoot this with you.

    Or, if you’d prefer, you can always search for answers in our knowledgebase. You can also search our premium forums to see if anyone else has posted about a similar issue.

    Thanks so much!

Viewing 1 replies (of 1 total)

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