• Resolved greg

    (@gllorca)


    Dear support team,

    After migrating the website, all galleries have the same issue : images are blank.

    In the code, here is what I see :

    <div class="ngg-gallery-thumbnail">
                <a href="" title="" data-src="https://www.riehling.com/wp-content/gallery/zig/01PORTEE-1.jpg" data-thumbnail="https://www.riehling.com/wp-content/gallery/zig/thumbs/thumbs_01PORTEE-1.jpg" data-image-id="28" data-title="01PORTEE-1" data-description="" class="ngg-fancybox" rel="f555b224ad826a9b02f9cf65143f7f56">
                    <img title="01PORTEE-1" alt="01PORTEE-1" src="" width="270" height="180" style="max-width:100%;">
                </a>
            </div>

    You may have a direct view here :
    https://www.riehling.com/concevoir/zig/

    How may I push the images back ?
    I tried to find the paths in the database but I was unable to find any solution.

    Thank you for your help.

    Regards,

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @gllorca – Please try our external Reset Tool plugin here: https://bitbucket.org/photocrati/nextgen-gallery-reset/get/default.zip

    To install and activate, go to Plugins > Add New … Upload Plugin
    To use, go to Tools > NextGEN Gallery Reset

    We do not offer specific support for the Reset Tool plugin as is but it can help in many circumstances, please let us know if it does.

    Thanks!

    – Cais.

    Thread Starter greg

    (@gllorca)

    Dear support team,

    Thank you for your input.
    I downloaded it. However, it says that it resets the entire set of options for all galleries.

    All I want to do is to regenerate image, but i’d like to keep the size settings, etc.

    Am I going to lose it all ?

    Thread Starter greg

    (@gllorca)

    I made a backup and tried your tool. It is useless.

    Plugin Contributor photocrati

    (@photocrati)

    @gllorca – Have you tried re-inserting the inserted displays?

    – Cais.

    Thread Starter greg

    (@gllorca)

    Actually, I realised that the gallery images were not stored in the “uploads” folder but in another sub-folder of the “wp-content” directory.

    I asked my hosting service to restore that folder and everyting is back on track.

    In my own back-up, I only included the “uploads” folder.

    Plugin Contributor photocrati

    (@photocrati)

    @gllorca – Thanks for the update!

    – Cais.

Viewing 6 replies - 1 through 6 (of 6 total)

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